The Customer Service Problem at McDonald's Is a Symptom of a Much Bigger Problem

[Aristus]

123. You can't put "pride in a job well-done" in the bank.

We live in a market economy. If you want employees who take pride in their work, and constantly strive to do a better job, employee pins won't do it. You have to pay them a living wage.

When an employer pays his people minimum wage, what he is saying to them is: "I"m only paying you this because the law prohibits me from paying you less"

Sooner or later, a minimum wage employee is going to realize: "Hey, my boss doesn't value the work I do; why should I?"

And you're left with this: "welcometogreaseburgerhowcanihelpyoutoday?"

There is an economic system where the workers are expected to give 100% without thought of a living wage, incentive pay, benefits or medical insurance. It's called 'Communism'.

In a capitalist economy, if you want high-quality labor, you have to pay for it.