The Customer Service Problem at McDonald's Is a Symptom of a Much Bigger Problem

[brett_jv]

153. They F*** YOU at the Drive-Through!!!

I can't tell you how many times I've heard Joe Pesci's voice screaming that in my ear as I went through the bag I rec'd and found it lacking in the ONE THING that I'd really went to the place for ...

Sage words. I always pull into the parking lot to check my order nowadays, unless it's just a couple things in my order such that I can look through it before I even drive away from teh Window.

Of all fast-food places, I've found In-And-Out to have the best customer service, and the most consistency in making my order 'right' ... but then again, apart from drinks, their menu consists of roughly 2 items (e.g. Burgers and Fries), so it's probably easier to not screw up an order at that place vs. a place with tons of options like Jacks.

And although In-and-Out offers my favorite fast-food burger (and fries too ... the only place that offers FRESH potatoes that I'm aware of), overall Jacks is my favorite fast food chain due to their variety of offerings. I wish they still had their Supreme Nachos though, those things were pretty bomb when you had the munchies. Also miss their old Chicken Supreme, served on the wheat bun, with a slice of swiss and slice of jack (processed cheese, but still pretty tasty .