General Discussion
In reply to the discussion: The Customer Service Problem at McDonald's Is a Symptom of a Much Bigger Problem [View all]Fearless
(18,458 posts)Just the same as I would happily help any staff member who needs help. I do wash dishes. I do cook. I do serve drinks, take orders, talk to guests, solve problems, manage budget, and solve staffing problems and concerns. I am very good at this and very successful at it as well because I RESPECT everyone in my restaurant. From the guest to the lowest paid employee. Every person deserves basic human dignity. The people who spend money in my restaurant are decent respectful people who understand that we aren't there to SERVE them as an obligation but as a courtesy. I have a job because people like the way I run my restaurant. I am honest and kind and treat everyone with the respect they deserve. I do have a clue about how to respect people and how to run a successful business. Thanks.