General Discussion
In reply to the discussion: I'm PISSED!!..need a little help from the smart folks here... [View all]one_voice
(20,043 posts)that's what happened to us. Covered on month and not the next. No notice at all. Just denied.
To me that's very irresponsible. Like I said, they have no idea about my circumstances, even with an emergency over ride (30 days worth)--which they do once you call in--maybe I don't have a way to get back to the pharmacy, for another couple days. Anything is possible.
Then going through getting the mail order set up is an ordeal in and of its self, like I said it took my 2 months to get it set up for my lyrica. They either said they didn't get the paper work from the doctor, or they lost it, or they gave me the wrong number for the doctor to call.
By the time it got done, I was literally in tears on the phone with my doctors office, who I think threatened them, because all of a sudden no problem with the paper work. It did however take them four days to get it faxed from one dept to another. And of course they wanted payment before they mailed it.
I asked why I didn't get the same two months to pay for it as they took to get it to me. Dead silence.