General Discussion
In reply to the discussion: I'm PISSED!!..need a little help from the smart folks here... [View all]one_voice
(20,043 posts)no they wanted me to take Neurontin-or the generic version. I CANNOT take that drug.
Your first paragraph is another problem I brought up to them. Do they really think that doctors/their staff/PA's have nothing better to do than to jump through their ridiculous hoops? I've been with my doctor since I was 14, and that's been many, many moons ago. My kids haven't seen anyone but him. He's a great advocate for his patients, his staff is great, but even the best have their limits with the idiocy of the insurance companies.
Like I said, I worked for insurance companies in the past and we did everything we could to make things easy for our insured. We had nurses working with us we didn't make decisions that should be made by a medical professional. They have lay people making medical decisions its asinine and unacceptable.
As for my husbands medicine they did give me a 30 day over ride, but now I get to play the same game with them that I did with the Lyrica. They did say if my doctor approves they'll fill either Onglyva or Tradjenta locally otherwise Januvia has to be mail order.
I'm going to make an appt. to go in and see my doctor.
I don't know how it's legal not to notify me either by email or letter that they're not paying for certain drugs at the local pharmacy.