I'm PISSED!!..need a little help from the smart folks here...

[csziggy]

54. Express Scripts dropped Walgreens for a while but has now allowed them

I was getting all my meds through Walgreens - 24 hour drive through window was convenient when my husband was working evenings and nights. I could call in the refills and they'd be ready when he got off work.

When Express Scripts dropped them we switched to Publix and the copays were less. I'd change to Costco, but it's way out of the way and convenience is worth more than what we'd save. Most of time now my husband is not working the hours he was before, so Publix's limited pharmacy hours are not a big inconvenience.

Our insurance some time ago forced us to a mail order place. They got the scripts wrong, then wouldn't refund for the incorrect med. I reported them to the Texas Board of Pharmacies. Several years later, well after our insurance coverage had changed, I got a refund, forced by the Texas Board!

Now, every year Express Script harasses us, trying to get us to use their mail order facility. I complain every time they call and tell them to never call me again, but they that their contract with my husband's employer requires them to "offer" their services. A$$holes.

I will never willingly get my meds through a mail order or internet order place. I want a local pharmacy - I also want all my meds through the same pharmacy, so if I get a prescription that must be filled immediately, I can drive to the same place all the others come through and hopefully the pharmacist (or the pharmacy software) will catch any incompatibilities.