Comcast could have killed my husband tonight. I'm furious.

[cyberpj]

84. re: "but does Verizon now do this? If I switch to FIOS, is it the same?" YES. AND THEY TRICKED ME

INTO USING THEIR FIOS OVER INTERNET FOR PHONE SERVICE even tho' I refused to drop my FIOS account for a landline that went, instead, over the fiber optics in the ground.

After more than a year of being 'off contract' with them and refusing offers to get a better price by re-signing for a new bundle package the sent me a message via my DVR one morning that one of my favorite channels would no longer be carried over the 'tier' of broadcast channels I had been on for years. The message said I had to call and select another broadcast package if I still wanted that channel.

When I called, they switched me into a new bundle on contract withough my agreement. All I wanted to do was change the TV portion; not our phone or Internet. They didn't TELL ME they were changing our phone service, I only noticed it when I made a call and had to dial our area code before any number I called - local or not!

When I called back to get off contract they did that after I told 4 different people we might be moving and I never asked to be put on a new contract - but SAID THEY COULD NOT PUT ME BACK ON PHONE OVER FIBER because they were phasing out that service and weren't offering it anymore.

AND NOW THE WORST PART OF ALL!!!!!!!
IT WAS NEVER TRUE THAT THE CHANNEL WAS NO LONGER OFFERRED ON THE TIER OF SERVICE I HAD BECAUSE MY NEIGHBOR HAS THE SAME TIER AND STILL GETS THAT CHANNEL - I VERIFIED IT BY CHECKING THE NAME OF THE PACKAGE ON HER BILL!!!

It was all a scam by Verizon to:
- get me to re-up for a new 2-year contract
AND
- get me off the landline and onto their voice over IP instead.

COMCAST vs. FIOS - they're equally as bad if you ask me regarding expenses and customer service but we have had better luck with FIOS broadcast quality and internet speeds.

THIS, is exactly why we USED TO HAVE MONOPOLY LAWS -- so that there could be unlimited competition for utilities services like these.

My husband has been checking into the cost of satellite for our TV service but I had that once with a previous roommate and it was always being affected by minor weathe problems.

So, hey, Welcome to the Corporate States of America. Enjoy your stay.