General Discussion

HiPointDem

(20,729 posts)

5. i'd want a refund or a rain check. you didn't get what you paid for. it doesn't matter why.

Sat Jun 8, 2013, 10:45 PM

Jun 2013

such niceties used to be standard practice & are now being abandoned under neoliberalism. god forbid the *customer* fails to fulfill their obligation because of some unexpected problem, however.

you will be dunned within an inch of your life & it will follow you forever.

if they don't make it right, i personally would retaliate in some way -- bad press, etc. i wouldn't just accept it because one of their staff got sick, that's not your fault or the other customers' faults.

the company didn't provide the service, yet still profited. not right.

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What would you do in this case. Vacation tour cut short by unusual medical emergency... [View all] Locut0s Jun 2013 OP

I would expect a refund or free ticket for next day. BUT... NYC_SKP Jun 2013 #1

They might do something. However... Locut0s Jun 2013 #2

A partial refund is appropriate and remember, it was their crew member. NYC_SKP Jun 2013 #3

Yup got the partial refund... Locut0s Jun 2013 #6

I would expect a refund immediately. I'm surprised it wasn't offered on the spot as you Nay Jun 2013 #4

Thanks. Got a partial refund, see OP update. nt Locut0s Jun 2013 #7

i'd want a refund or a rain check. you didn't get what you paid for. it doesn't matter why. HiPointDem Jun 2013 #5

Thanks. Got a partial refund, see OP, good enough now... Locut0s Jun 2013 #8