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In reply to the discussion: So I Walked In To A Fast Food Place...and??? [View all]BrotherIvan
(9,126 posts)It's a very interesting question and one that may never have crossed the mind of management whatsoever. The responses by so-called "Democrats" have me wondering what that even means any more.
The responses on this thread have me shaking my head. Really people? Do you think every human being is disposable? If there was one place where you could get a sandwich where the staff was happy and courteous vs. another where they were beaten down robots (aka most min wage workers who have to take constant crap from customers) WHICH ONE WOULD YOU GO TO? How about the local diner where they greet you with a smile and perhaps chat all for the price of a cup of coffee?
Department store retail is dying. You wanna know why? Because in the late 80s they decided that salespeople were the first budget line to be cut. So now when you go into a department store it's like an empty tomb, no customers and absolutely no salespeople in sight. If you do find one, they are brand new and know nothing about any of the products. The register lines are long and the staff look like they're at their wit's end. They'll be burnt out in a month or two and the cycle will start all over again. Management was not cut and in most cases, jobs were added. They didn't believe in customer service and now they're paying the price. They are the reason online took off when no one believed that it would. They dug their own grave. The same is true of all service industries. If you decide there is no such thing as good customer service, woe is you, because someone will figure out a way to capitalize on that weakness.
So if you prefer your industrial "meat" products, with a frown, more power to you. But your server might be sick because he isn't paid sick leave. Or he might be so disgruntled, he spits in your food. Or worse yet, his kids might be at home starving all because you think people aren't worth shit and you're all embarrassed Romneys who can't understand why anyone working in fast food deserves more than minimum wage. I hope it goes down smooth and doesn't give you indigestion.