General Discussion

Divernan

(15,480 posts)

143. I always thank people who serve me. 90 % can't be bothered to reply"You're welcome".

Tue Jun 25, 2013, 09:08 PM

Jun 2013

I know their job sucks - I've worked at similar jobs and so have my kids. So I make eye contact, I smile, I say "thank you". Are 90 percent of them deaf? or just never learned basic courtesy. It's like dealing with mute robots. A savy businessman/owner would treat his employees as well as he wants them to treat his customers.
The majority of people in the service industry who are friendly are people who depend on tips. And I do tip 15 to 20 percent, even if service is slow, because when that happens it's because management didn't hire enough servers and the wait staff are stretched too thin. All that said, I applaud the OP for calling out the manager on the blatant selfishess and greed of redecorating a still new facility, but stiffing his employees.

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So I Walked In To A Fast Food Place...and??? [View all] rsmith6621 Jun 2013 OP

How much customer service do you need to order a hamburger? RB TexLa Jun 2013 #1

And you too are disposable. daleanime Jun 2013 #3

I remember when Democrats were champions of the working class. Maedhros Jun 2013 #108

I think(hope, have to believe)... daleanime Jun 2013 #113

What gets me is the viseral nature of their objections Maedhros Jun 2013 #117

If they have nothing but hate.... daleanime Jun 2013 #132

Maybe........ rsmith6621 Jun 2013 #4

I think most people are fine with both of those being close enough. Honestly, who get's that RB TexLa Jun 2013 #7

Do what? npk Jun 2013 #16

If they are close enough, no. I'm not going to get concerned with them charging my card an extra RB TexLa Jun 2013 #20

why would you begrudge somebody working there that extra thirty cents or dollar? frylock Jun 2013 #30

I wouldn't. RB TexLa Jun 2013 #31

Actually don't care about that thirty cents or a dollar. MattSh Jun 2013 #60

+1000000 -- no fries with my Sneezeburger, please nashville_brook Jun 2013 #118

What counts as "close enough"? Asking for "no mayo" is something that gets f*cked up quite often. Silent3 Jun 2013 #39

My pet peeve w/Steak'nShake: forgetting the ketchup on my takeout order. Divernan Jun 2013 #142

I must be cheap.......... auntsue Jun 2013 #47

No, he just likes to stir things up at DU with replies like that. Lex Jun 2013 #22

Not to mention being from Texas and Louisiana, they thnk minimum wage is okaawhatever Jun 2013 #25

What exactly are you arguing for? Crappy wages? Shitty service? Buzz Clik Jun 2013 #42

Close enough isn't good enough. Incitatus Jun 2013 #49

Really? You would be upset by paying $5 for a $4.50 meal? RB TexLa Jun 2013 #136

I wouldn't mind paying this if it would increase the worker's wages. OnlinePoker Jun 2013 #141

I'm not talking about someone trying to steal fifty cents from you. Geez, I'm talking about a RB TexLa Jun 2013 #145

If they want $5, they should as $5. Incitatus Jun 2013 #144

Great! Hire me to do your taxes! mwooldri Jun 2013 #122

The restaurants are likely happy with the 99% solution in place... Pelican Jun 2013 #66

I appreciate your Newest Reality Jun 2013 #79

Any job worth doing is worth a living wage Warpy Jun 2013 #8

Absolutely. nt silvershadow Jun 2013 #15

+ a million or so! Dark n Stormy Knight Jun 2013 #52

A-fricking-men! nt raccoon Jun 2013 #61

That's right, Warpy. LuvNewcastle Jun 2013 #75

Agreed!!! Fearless Jun 2013 #78

You win the thread. Apophis Jun 2013 #102

You got it. Perfect. nt tomg Jun 2013 #103

NBC: McDonald's executive says 'service is broken' NickB79 Jun 2013 #13

Service is broken, and we can't figure out how to motivate our starving, piss-poor, silvershadow Jun 2013 #18

"They are lucky they still get warm bodies to show up in most hell-holes." CrispyQ Jun 2013 #72

Service and attitude are lacking madville Jun 2013 #35

We have " in&ou"t here auntsue Jun 2013 #48

Here in MN we have Culver's NickB79 Jun 2013 #57

I agree. emmadoggy Jun 2013 #87

They just noticed this? jberryhill Jun 2013 #51

Well Here's a Clue, McDonalds RobinA Jun 2013 #62

I always thank people who serve me. 90 % can't be bothered to reply"You're welcome". Divernan Jun 2013 #143

" I don't care how much the pay is, you have a job you do it right." Incitatus Jun 2013 #146

Slow time on getting order............. mrmpa Jun 2013 #104

You seem to be saying... ljm2002 Jun 2013 #23

No, I'm saying I don't expect that much customer service when ordering a hamburger. I couldn't care RB TexLa Jun 2013 #24

LOL! How about $5 for a shit sandwich when, in reality, you ordered a $2 Happy Meal. Buzz Clik Jun 2013 #44

So because YOU don't value their services, these people shouldn't be paid a living wage? CrispyQ Jun 2013 #71

I have said nothing about what people should be paid. I just don't look at people and think they RB TexLa Jun 2013 #135

you must be a peach at parties... dionysus Jun 2013 #37

I tip in restaurants, why would you make up a lie like that about someone you don't know? RB TexLa Jun 2013 #38

We have to base our judgement on your post. You didnt give us much to work with, but rhett o rick Jun 2013 #88

My comment was questioning how much service the OP wants when ordering RB TexLa Jun 2013 #95

So you didnt have a point? Just curious how much service they wanted? Oh Plez. nm rhett o rick Jun 2013 #97

oh good, so you won't mind BlancheSplanchnik Jun 2013 #41

What if the person serving you is your wife? Your father? Your kid? lunatica Jun 2013 #58

My concern isn't service it is whether or nineteen50 Jun 2013 #80

-1 L0oniX Jun 2013 #82

So nice speech, but what's your point? nm rhett o rick Jun 2013 #86

Have you ever worked fast food? It is one of the hardest jobs I've ever had. It can be exhausting. 1monster Jun 2013 #94

The real question is what is the size of the hole demwing Jun 2013 #101

You think that's all they do? AngryOldDem Jun 2013 #114

Have you ever worked in fast food? iamthebandfanman Jun 2013 #126

Do you think it's OK to pay CEO's millions of dollars in bonuses when their companies lose money? lark Jun 2013 #129

This is why we can't have nice things. WilliamPitt Jun 2013 #130

I don't order hamburgers with you!!!1 flvegan Jun 2013 #139

It's a McJob. Most pay rates are set at corporate NightWatcher Jun 2013 #2

The McJob isn't just for high schoolers anymore. Coccydynia Jun 2013 #34

What part of the below exerpt do you not understand? It's not really a local decision. The OP is SlimJimmy Jun 2013 #106

Well, I was responding to a comment Coccydynia Jun 2013 #121

These national franchises have set wages for employees at varying levels. SlimJimmy Jun 2013 #123

What a shame Coccydynia Jun 2013 #124

I think a lot of time these renovations are pushed by corporate onto franchises tammywammy Jun 2013 #5

In Fairness RobinA Jun 2013 #64

And how many undocumented and/or non-union workers will they hire to do the remodel? baldguy Jun 2013 #6

The remodel will be eligible for tax write-off. Wages? Not so much. . . Journeyman Jun 2013 #9

Wages get written off taxes too. Travis_0004 Jun 2013 #12

Not so much, though. . . Journeyman Jun 2013 #19

Yes, so much .... oldhippie Jun 2013 #28

Wanna know why wages and workers are always cut first? BrotherIvan Jun 2013 #92

Wages paid are income-tax deductible, but... thesquanderer Jun 2013 #26

And all of those taxes are also expenses Curmudgeoness Jun 2013 #140

It's the workers that created a large part of the profit senseandsensibility Jun 2013 #10

"shame that corporations wont invest in their employees" handmade34 Jun 2013 #11

I suspect more people are proud to be shareholders of those corporations than proud to not be. nt raouldukelives Jun 2013 #100

I like this OP BrotherIvan Jun 2013 #14

JC Penney's is failing badly for this very reason. tblue37 Jun 2013 #53

J C Penney really was very nice place at one point in time. truedelphi Jun 2013 #54

When I was at Penney's a week ago-- tblue37 Jun 2013 #74

You would think that with the large baby-boomer demographic, Tanuki Jun 2013 #84

Yep--and then they wonder why they can't turn a profit! nt tblue37 Jun 2013 #90

I have watched two small dress shops go out of business - truedelphi Jun 2013 #137

Agreed on so many points BrotherIvan Jun 2013 #96

Yep. I shop online mostly, too, now. My kids wanted to tblue37 Jun 2013 #107

"The responses by so-called 'Democrats'" Chan790 Jun 2013 #56

agreed ! steve2470 Jun 2013 #73

Agreed BrotherIvan Jun 2013 #91

As a Dept. Store Veteran RobinA Jun 2013 #67

I put myself through college working in retail BrotherIvan Jun 2013 #93

I've heard this before... Thav Jun 2013 #17

The person you were talking to likely Billy Pilgrim Jun 2013 #21

Let's say they have 20 employees Dyedinthewoolliberal Jun 2013 #27

Im sure the contractor... rsmith6621 Jun 2013 #40

if it is fast food--I would wager very few of them work full-time niyad Jun 2013 #133

Same at my wife's job DJ13 Jun 2013 #29

Minimum wage must be a living wage. mountain grammy Jun 2013 #32

Corporations (most) don't care about the rungs they're stepping on burnodo Jun 2013 #33

They can write off much of the costs of updating the interior. Ford_Prefect Jun 2013 #36

Employees are disposable.... Spitfire of ATJ Jun 2013 #43

That's exactly how Neutron Jack Welch thought . ... HughBeaumont Jun 2013 #111

That attitude infiltrated corporate America to where they see clerical staff as losers... Spitfire of ATJ Jun 2013 #112

yeah I noticed that when I was a temp hfojvt Jun 2013 #45

McDonald's is remodeling EVERY joint here in Phoenix. Not a bit, but huge remodels. Safetykitten Jun 2013 #46

A lot of the "store" managers of fast food places get bonuses, based on their SoCalDem Jun 2013 #50

The only department store now with good service is Neiman-Marcus. Manifestor_of_Light Jun 2013 #55

Friend of mine works at a local burger place-small local chain. hobbit709 Jun 2013 #59

Probably becasue of the AFA ("Obamacare")..lot of that going on... Elmergantry Jun 2013 #138

Good post. NaturalHigh Jun 2013 #63

...and the bartender said "What is this, a joke?" Arkana Jun 2013 #65

Asking the manager why they don't raise wages Orrex Jun 2013 #68

The manager is not the franchisee who is not the McD's corporate bosses. EOS. WinkyDink Jun 2013 #69

Maybe it's better to be a tile-setter or painter in your town than a clerk. lumberjack_jeff Jun 2013 #70

My wife and I would have told the manger don't bother taking our order we don't diabeticman Jun 2013 #76

I think you're missing the REAL point, here. MADem Jun 2013 #77

You nailed it! Sissyk Jun 2013 #83

Exactly. AngryOldDem Jun 2013 #116

We have a local fast food chain that pays it's employees well. Bonx Jun 2013 #81

It's not personal, it's capitalism. nm rhett o rick Jun 2013 #85

One thing you should understand thefool_wa Jun 2013 #89

Seems the FREE MARKET turns a blind eye to this. alp227 Jun 2013 #98

New tile floor is a one time investment Uzair Jun 2013 #99

Employee turnover increases costs too. Texano78704 Jun 2013 #105

If it was a franchise they may have had no choice ceonupe Jun 2013 #109

remodel kardonb Jun 2013 #110

McDonalds Service is horrible. Elmergantry Jun 2013 #115

My kid worked at a McDonald's while in high school. AngryOldDem Jun 2013 #119

Yep that seems to be the consensus Elmergantry Jun 2013 #120

The chick-filet employees are like the nicest people ever. Like brainwashed! Logical Jun 2013 #127

squeezing blood from a stone... Javaman Jun 2013 #125

So, BillyRibs Jun 2013 #128

corporate heaven05 Jun 2013 #131

The fast food chain has investors who sulphurdunn Jun 2013 #134