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In reply to the discussion: Oregon woman awarded $18.6 million after Equifax failed to fix errors on her credit report [View all]Thor_MN
(11,843 posts)This was around 1987, not much info available online. I was denied for a credit card and when I got the report used, they had a bunch of my father's bad accounts on it. After several hours of fruitless phone calls (and hold music) with moron account managers, I tracked down where their building was - which was not published anywhere.
I showed up in their office and asked for the last person I had talked to by name. Ten minutes later, a head slowly and cautiously peeked around a corner. I said "Hi, we talked on the phone yesterday!!" She came out into the lobby area and we sat down to look at the report that we were both supposedly looking at the day before. I pointed to my SSN on one account and said "This is me." I pointed at my father's SSN on the next account and said "This is my father." We allegedly had done the same thing the day before on the phone. This time because she couldn't say she was looking at the report while reading a magazine, she said "That's not your account!!!"
I wanted to smack her upside the head, but just nodded and smiled. They did fix the report, but I didn't get any settlement money...