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anneboleyn

(5,626 posts)

9. Exactly. The cards deal with these things all the time. It is possible that she had the policy

Reply to NV Whino (Reply #6)

Thu Sep 5, 2013, 11:53 PM

Sep 2013

on some type of "auto renewal" system, though you should have definitely received a statement (or at the very least an email or some type of notification that you were about to be charged a large amount of money) explaining when you would be charged and for how much money exactly.

Call the card company and explain that this is a disputed charge as this insurance agent was NOT AUTHORIZED to charge your card again for a year's worth of unneeded insurance. And of course call the agent and tell her that the company did not have permission to charge your card and that the funds must be refunded or you will file a claim against them (per the other posters' suggestions).

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Okay, DU family, I need to vent here because I'm trying to avoid having to hit you guys [View all] Ecumenist Sep 2013 OP

first contact "her" and find out what happened. could be inadvertent. nt msongs Sep 2013 #1

It was inadvertent when we hadn't had her and had another insurance company AND agent Ecumenist Sep 2013 #4

Don't call her,call the card co.and forget about lawyers and insurance commisioners too. easychoice Sep 2013 #13

This is STRAIGHT IP FRAUD AND THEFT... I'm contacting the insurance commissioner today Ecumenist Sep 2013 #14

So you are really out the money? easychoice Sep 2013 #17

Contact your state insurance licensing authority and ... 99Forever Sep 2013 #2

call the card co. have them remove the charge. easychoice Sep 2013 #3

Excellent suggestion Hekate Sep 2013 #5

Unauthorized charge, easily disputed. Nt Barack_America Sep 2013 #7

Yep, it saved me a lot. defacto7 Sep 2013 #8

they will probably want you to talk to the insurance agent first hfojvt Sep 2013 #12

Have your credit card company put a hold on the charge until the issue is resolved. NV Whino Sep 2013 #6

Exactly. The cards deal with these things all the time. It is possible that she had the policy anneboleyn Sep 2013 #9

No, if it were auto renew. it would it wouldn't have happened AFTER a year with the new company.. Ecumenist Sep 2013 #15

You should certainly call your 2naSalit Sep 2013 #10

Yep, the new company did notify her LAST YEAR that they were our carrier. I started reading Ecumenist Sep 2013 #16

Take her to small claims court or at least threaten to if she doesn't Cleita Sep 2013 #11