Okay, DU family, I need to vent here because I'm trying to avoid having to hit you guys

[2naSalit]

10. You should certainly call your

card issuer but WRITE to your former agent (I suggest registered mail and a return receipt) and tell her that she did not have permission, etc. Keep the original and send her a copy and maintain a paper trail of all interactions so there is no question as to your intentions and her having received it.

Stay on top of it but always take notes if you speak to her but the best thing is to have it all on paper to avoid a conflict of :he said, she said" with no proof. Just in case things get ugly. Protect yourself.

Also, your new insurance agency should have notified your old agency *maybe* - this is so with auto insurance in my state... don't own a home so I can't say for sure on that point but in any case she should have contacted you in some form prior to allowing a charge to go through. you can also go over her head, so to speak, by contacting her supervisory persons/office... send them a copy of that letter you might be sending to the agent in question. These people are there to provide a service and if you aren't satisfied or feel they have wronged you, exercise your rights and keep the authorities informed (as advised in a previous post above) ...contact the state ins. board or whatever your state has even if it's the AG. But do create a paper trail!

Hope you get it all worked out to your satisfaction.