General Discussion

jazzimov

(1,456 posts)

192. Well, CERTAINLY not now! It's way, way too early!

Fri Oct 4, 2013, 09:08 PM

Oct 2013

For one thing, there is way too much traffic right now to tell if the issues are web-based or traffic-based. The fact that there is so much traffic on the website is a good thing, because it means that it was anticipated and will be quite popular in the future.

Once the traffic dies down - which may not be until late December - then, and only then, can we determine that the problems are web-based. I have been involved in many new product roll-outs, many of them web-based. One thing I can tell you is that no matter how much you beta-test a product, you never find the real problems until it's released into production: into "the wild", if you will.

Regardless, the availability or unavailability of the website has NOTHING to do with the act itself - except it's popularity.

It would seem that it's a very popular program, indeed.

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At what point am I allowed to say healthcare.gov is a freaking nightmare [View all] BlueStreak Oct 2013 OP

I saw some very wise person advise that you wait a week before even trying to log on StrictlyRockers Oct 2013 #1

Good post, patience is a virtue for us on this topic...nt StopTheNeoCons Oct 2013 #2

Me too...even though I'd like to change my policy ASAP, I can wait for the initial start-up hick-ups Old and In the Way Oct 2013 #7

That was one of my thoughts as well. Jamastiene Oct 2013 #133

Works if you have time joeglow3 Oct 2013 #18

Exactly. MrsKirkley Oct 2013 #35

If you have affordable insurance available at work, in general you are ineligible for the tax credit lumberjack_jeff Oct 2013 #62

You cant buy on the exchange if you have insurance through work. bunnies Oct 2013 #103

You can if it's s over 9-1/2 % of your income. DevonRex Oct 2013 #153

lmao! bunnies Oct 2013 #159

Oh thank goodness. DevonRex Oct 2013 #164

It was very refreshing. bunnies Oct 2013 #166

This is not going to be sorted out in a week B2G Oct 2013 #28

Really - there's no way unless they didn't get the telecom lines up Yo_Mama Oct 2013 #41

My guess is that it's a combination of B2G Oct 2013 #45

I have a similar background, and my reaction is very close to yours Yo_Mama Oct 2013 #51

Just started a thread about security concerns B2G Oct 2013 #56

I created a bogus email address to use, because I don't trust the security Yo_Mama Oct 2013 #60

I would definitely go with paper B2G Oct 2013 #61

What do you mean by going the "paper route"? riderinthestorm Oct 2013 #154

I did manage to get to one person on the chat Yo_Mama Oct 2013 #168

That's what I'm saying. This is not about too many people visiting the site BlueStreak Oct 2013 #70

I don't think they could do a beta test. Whisp Oct 2013 #148

Really, all indications are it is capacity issues, and those can be fixed with more hardware lostincalifornia Oct 2013 #177

Message auto-removed Name removed Oct 2013 #203

The popint is that this screwed-up system is baking a lot of first impressions on people BlueStreak Oct 2013 #37

Message auto-removed Name removed Oct 2013 #146

I haven't even tried, figured at least two weeks HarveyDarkey Oct 2013 #169

The problem with the system must be fixed NOW. Fuck six months, people must have a bluestate10 Oct 2013 #189

Your concern is noted. Anansi1171 Oct 2013 #3

Indiana? Isn't that Kasich country? BlueToTheBone Oct 2013 #4

I've been saying that since Tuesday. I'm in Texas, and I wouldn't be ScreamingMeemie Oct 2013 #13

Yeap, they've made it clear from the beginning they're going to make it hard for ACA to survive uponit7771 Oct 2013 #19

Indiana did not do their own. BlueStreak Oct 2013 #38

Healthcare.gov wasn't even supposed to be needed bhikkhu Oct 2013 #86

Agreed, but they have known for 3-1/2 years BlueStreak Oct 2013 #142

No, Kasich is Ohio. phleshdef Oct 2013 #79

Thanks. BlueToTheBone Oct 2013 #128

And there is another catch-22 in Indiana BlueStreak Oct 2013 #156

Ticketmaster is the same way at times - with way more IT staff on deck ehrnst Oct 2013 #5

I imagine it is frustrating. HOWEVER... OneGrassRoot Oct 2013 #6

Wah wah wah. You got what you needed no? lonestarnot Oct 2013 #8

Can you read? No. I didn't get what I wanted. Not even close. BlueStreak Oct 2013 #40

So try later. Others are getting what they need. Why are you the exception. And yes I can read. lonestarnot Oct 2013 #50

Perhaps those "others" live in states that did their own exchanges BlueStreak Oct 2013 #77

Arizona had one store open on the opening day and it was clear the hell in Egypt. lonestarnot Oct 2013 #82

No, and just about all the rest of us trying didn't either Yo_Mama Oct 2013 #47

I don't need a lesson from you on broadening perspectives. Beginnings of things this large are lonestarnot Oct 2013 #58

Thank you. You said it better than I did BlueStreak Oct 2013 #80

It's stress, not their basic natures. Yo_Mama Oct 2013 #90

It might not be telecom related B2G Oct 2013 #92

I know. Yo_Mama Oct 2013 #98

That was a really nasty response Marrah_G Oct 2013 #101

Do you know what empathy is? AgingAmerican Oct 2013 #114

Your lack of compassion Jamastiene Oct 2013 #137

Asshat. NealK Oct 2013 #181

Welcome to the internet? RedCappedBandit Oct 2013 #9

You already have health insurance jberryhill Oct 2013 #10

Most companies require you to lock in your choice NOW joeglow3 Oct 2013 #22

OP claimed he was paying for his own jberryhill Oct 2013 #23

Paying for it through work? joeglow3 Oct 2013 #26

The full premium? jberryhill Oct 2013 #27

My work? No. My wife's work? Yes joeglow3 Oct 2013 #29

Still, if you are paying the premium for a group plan already.... jberryhill Oct 2013 #33

No. My complainet is that this mionumentlaly screwed up system may ruin all the efforts BlueStreak Oct 2013 #42

Come back in a few weeks and see how "mionumentlaly screwed up" it is jberryhill Oct 2013 #74

There is a huge difference between insurance and a freaking Microsoft program. Jamastiene Oct 2013 #135

Yes, there are a number of differences jberryhill Oct 2013 #138

If that were the case, then 3AM would be a whole different scene BlueStreak Oct 2013 #158

+1 NealK Oct 2013 #182

Stop being a Debbie Downer AgingAmerican Oct 2013 #116

Thank you for your concern. HappyMe Oct 2013 #11

Download the paper application and mail it Cicada Oct 2013 #12

Mail? What is this "mail" of which you speak? Tommy_Carcetti Oct 2013 #15

It's kind of like email, except it takes about 10,000 times as long to get there StrictlyRockers Oct 2013 #17

But is it susceptible to accidential deletion? Tommy_Carcetti Oct 2013 #32

Just transpose a couple of numbers on the "ZIP CODE". StrictlyRockers Oct 2013 #43

Bwahaha!!! JoePhilly Oct 2013 #55

I think it is something you do with a twpewriter BlueStreak Oct 2013 #81

I've actually heard of these things called "pens" as well. Tommy_Carcetti Oct 2013 #84

See if the genius can figure out how to load up a fountain pen. BlueStreak Oct 2013 #88

I had a similar experience in the begining. grantcart Oct 2013 #14

It's like 50 people trying to go through a single door at the same time AgingAmerican Oct 2013 #119

Fair enough but we figured out how to line up strangers to get into an airplane without grantcart Oct 2013 #121

from what I've seen of the responses you're not allowed to say it's a nightmare. liberal_at_heart Oct 2013 #16

Or wingerish out of proportion criticism could be a reason such post gets attention? uponit7771 Oct 2013 #21

There's no rush to sign up the first week or even the first month. You're not going to win Fla Dem Oct 2013 #20

I have to decide on my insurance at work by Oct. 15th joeglow3 Oct 2013 #25

Your employer is giving you a choice between their plan and the ACA? nt Fla Dem Oct 2013 #36

My employer doesn't require me to buy insurance through them. joeglow3 Oct 2013 #53

My employer provides a group health plan, which I pay for at a reduced rate. Fla Dem Oct 2013 #63

This message was self-deleted by its author MrsKirkley Oct 2013 #73

This is not about me. It is about the millions who are getting their first real impression BlueStreak Oct 2013 #46

Concern noted. n/t Cali_Democrat Oct 2013 #59

Trollishness noted. n/t BlueStreak Oct 2013 #83

At least we agree that your OP was trollish. Cali_Democrat Oct 2013 #107

give it some time. it's only been 3 days. This is a monumental undertaking. bowens43 Oct 2013 #24

I can't log on either. MrsKirkley Oct 2013 #30

Thank you. It is good to know I'm not the only one having that problem BlueStreak Oct 2013 #48

BlueStreak, Sissyk Oct 2013 #31

I did not see that. Do you have a link? BlueStreak Oct 2013 #143

Congrats on your healthy income...if $541/mo is no more than 9.5% of it... Barack_America Oct 2013 #34

Eligibility for health insurance subsides should be based on income alone MrsKirkley Oct 2013 #52

Yeah, tons Yo_Mama Oct 2013 #95

If by nightmare you mean... whttevrr Oct 2013 #39

Seems to me that you are allowed to say it, NCTraveler Oct 2013 #44

Two days ago I posted the first half of this ordeal BlueStreak Oct 2013 #64

Do you have a link to the first half? nt. NCTraveler Oct 2013 #130

It is hidden BlueStreak Oct 2013 #147

Thank you for the link. NCTraveler Oct 2013 #149

None of them made any effort to explain how it violated TOU BlueStreak Oct 2013 #155

Okay then, what do you propose? jberryhill Oct 2013 #140

If I were doing it BlueStreak Oct 2013 #150

Lots of good ideas. chill_wind Oct 2013 #191

Yes. It is an encouraging sign. BlueStreak Oct 2013 #199

No, you're not allowed to say anything about it Cali_Democrat Oct 2013 #49

Can't everyone start at their STATE gov website? Autumn Colors Oct 2013 #54

Only if you live in a state that did its own exchange. Most of the nation has to use Healthcare.gov BlueStreak Oct 2013 #65

Oh, I thought all states did an exchange Autumn Colors Oct 2013 #67

This! whttevrr Oct 2013 #68

If you are saying you can go into a state site, that is simply incorrect BlueStreak Oct 2013 #76

Sometimes cognitive dissonance is not a catch phrase. whttevrr Oct 2013 #85

Not every state has a site and when you try to log on the national one grantcart Oct 2013 #117

Or if they kept people with insurance they can afford from logging in 50 times in the last few days. whttevrr Oct 2013 #120

Except that even if you have insurance you can afford you should check to see what subsidy you grantcart Oct 2013 #123

Thank you, grantcart chill_wind Oct 2013 #198

It might lessen some of the traffic to healthcare.gov Autumn Colors Oct 2013 #93

A correction Autumn Colors Oct 2013 #102

Thank you for repeating your story! whttevrr Oct 2013 #105

Pleased post as an OP, great story. grantcart Oct 2013 #122

OK, I will -- later today Autumn Colors Oct 2013 #125

What awesome insurance! Sorry about your business. MrsKirkley Oct 2013 #127

No, it doesn't work that way. Jamastiene Oct 2013 #139

Maybe relax a little about it, especially if you're already covered bhikkhu Oct 2013 #57

This is not about me. Please. It is about the success of the Obamacare program. BlueStreak Oct 2013 #66

Not likely... whttevrr Oct 2013 #75

Tinfoil hat...? I don't think so.... Bigmack Oct 2013 #69

I give up. B2G Oct 2013 #72

There could be an element of D-O-S, but that's not the main problem BlueStreak Oct 2013 #87

And I'm beginning to have serious doubts that they can B2G Oct 2013 #89

I wonder if something along these lines is taking place... anneboleyn Oct 2013 #134

I'm not even going to try to log on until 2 or 3 weeks have elapsed. Lex Oct 2013 #71

It's like going to the biggest hit movie on the first few days JCMach1 Oct 2013 #78

it should be no surprise think_critically Oct 2013 #91

"I've tried to log on at least 50 times this week" ... You are part of the problem yet ChisolmTrailDem Oct 2013 #94

Correction: Doesn't need to log on. whttevrr Oct 2013 #96

Yea, I couldn't read anything past the line I quoted. Some people, gah! n/t ChisolmTrailDem Oct 2013 #99

Right? whttevrr Oct 2013 #106

Doesn't even need ACA yet gumming up the works! Shame! n/t ChisolmTrailDem Oct 2013 #108

O right. Now I am the one that messed up this system. Just brilliant. BlueStreak Oct 2013 #141

Despite your circumstances, you know the system is bogged down yet ChisolmTrailDem Oct 2013 #145

That's bs. Your line of thinking leads us to the ultimate conclusion that Skip Intro Oct 2013 #165

I'm going to wait 2 weeks before trying Pretzel_Warrior Oct 2013 #97

K&R, sounds like a horror show quinnox Oct 2013 #100

It was easier getting a Furby in 1998 n/t B2G Oct 2013 #111

Why do you think you're not allowed to say that? Iggo Oct 2013 #104

hyperbole? whttevrr Oct 2013 #109

Sorry. Sounded like whining from here. Iggo Oct 2013 #110

right? Raffi Ella Oct 2013 #115

That's the reality of software AgingAmerican Oct 2013 #112

you have 6 months to enroll and Dyedinthewoolliberal Oct 2013 #113

This massive undertaking wasn't perfect in its first week?? TroglodyteScholar Oct 2013 #118

You're needing quick results from a brand-new system... Orsino Oct 2013 #124

Why the rush? Nothing will kick in before Jan 1, and for that pnwmom Oct 2013 #126

All the top IT talent is hired by the GOP to rig elections....nt Evasporque Oct 2013 #129

With the magnitude of this undertaking, AtomicKitten Oct 2013 #131

You got a lot further than I did. Jamastiene Oct 2013 #132

"I don't know who I am going to complain to" NealK Oct 2013 #184

Trying to get hold of the newest iPhone a couple of days after it is first released Nye Bevan Oct 2013 #136

It is unfortunate that there wasn't a media campaign instructing people to WAIT DireStrike Oct 2013 #144

I doubt Obama is even aware how messed up it is. He needs to be. BlueStreak Oct 2013 #152

I'm sure he's well aware of it steve2470 Oct 2013 #157

Thank you for the non-snarky advice. It is most welcome. BlueStreak Oct 2013 #161

I empathize with your frustration, I truly do steve2470 Oct 2013 #163

That would be good, yeah. DireStrike Oct 2013 #167

In this article, they seem to indicate that President Obama is aware. Jamastiene Oct 2013 #172

Amazing. ABC reads the future :) BlueStreak Oct 2013 #173

One of the most important things the article mentions is Jamastiene Oct 2013 #174

Indeed. I'll take the weekend off. But I wouldn't have gotten on at all if BlueStreak Oct 2013 #175

Even Blizzard Entertainment couldn't handle this, and DDOS attacks steve2470 Oct 2013 #151

This is an unbelievable mess. StandingInLeftField Oct 2013 #160

It's a cluster**** and there's no excuse for it. Skip Intro Oct 2013 #162

I am lucky enough to live in a Blue State that has it's own exchange and has worked it hard. bluestate10 Oct 2013 #170

More information at link: Jamastiene Oct 2013 #171

And don't let anyone tell you that these glitches were unexpected. Any roll out of a new system ha kelliekat44 Oct 2013 #197

Not having that in California. Why not wait a couple weeks and then try it. lostincalifornia Oct 2013 #176

Wait. There's plenty of time. The Velveteen Ocelot Oct 2013 #178

The traffic is far beyond what anyone anticipated Warpy Oct 2013 #179

I can't think of a single big tech rollout that wasn't buggy. Lucinda Oct 2013 #180

Exact same thing happened to me. Myrina Oct 2013 #183

That is unacceptable, completely unacceptable. nt bluestate10 Oct 2013 #186

Delete and start over again. This happens with a lot of sites...even Amazon. nt kelliekat44 Oct 2013 #195

I can't delete & start over - it doesn't recognize Myrina Oct 2013 #202

There are probably a million of those unusable accounts piled up by now. chill_wind Oct 2013 #201

I went to my state's exchange and navigated the site. Worked beautifully. bluestate10 Oct 2013 #185

gosh H2O Man Oct 2013 #187

You had my permission at 9:39 A.M. October 4, 2013. The Midway Rebel Oct 2013 #188

Please, please try to calm down. tnlefty Oct 2013 #190

Well, CERTAINLY not now! It's way, way too early! jazzimov Oct 2013 #192

Thank you for this opportunity to "Trash Thread." Cerridwen Oct 2013 #193

Unless I miss my guess, BlueStreak Oct 2013 #200

Krugman: Good Glitches ProSense Oct 2013 #194

It's being fixed as we speak... and frankly if you didn't expect these kinds of problems SomethingFishy Oct 2013 #196