General Discussion
In reply to the discussion: Wow, healthcare.gov just worked beautifully [View all]carolinayellowdog
(3,247 posts)But have yet to hear back that my drivers license sufficed to override Experian's inability to confirm my existence.
There are some very creepy conspiracy theories being floated that everyone who has a frustrating experience with the website and posts about it is in fact a rightwing plant out to undermine DU and the ACA. This kind of bullshit is quite the deterrent to speaking up, but I hope there is less to speak up about with every day improving somewhat over the previous day's frustration level.
I must say that the 800 number is a much more user-friendly experience at this point, and both times I called was able to get through and quite satisfied with the professionalism of the contact person to whom I spoke. They seemed pretty frustrated with the technical aspects and the Experian identity check problems especially. Oh, no! Doesn't that imply that the employees are part of the same conspiracy as some of us DUers to disrespect Experian, and therefore undermine the Obama presidency?