General Discussion

bluestate10

(10,942 posts)

32. Some application software doesn't talk to other application software.

Wed Oct 9, 2013, 04:55 PM

Oct 2013

When that happens functional choices freeze up. Call your Internet service provider's help line and explain that you are having problems accessing the Healthcare.gov site and have communicated with people that have no issues. It is possible that other customers have called them, so there may be a solution that they can provide you with.

If not, find out from Jenny whether she uses a FIOS, Cable Modem, DSL or T1 Internet service supplier and find a family member or trusted friend whose machine runs on the same pipe as Jenny uses, then use that person's computer to log onto Healthcare.gov and sign up.

The HHS should have anticipated problems and built simulators into their site that would accept input from various Internet service providers without causing function freeze up.

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Wow, healthcare.gov just worked beautifully [View all] Shivering Jemmy Oct 2013 OP

No. Can't even get a logon. Trying for over four hours now. DebJ Oct 2013 #1

odd. I can log in and out with ease. Shivering Jemmy Oct 2013 #2

Pennsylvania is a cursed place to live. n/t DebJ Oct 2013 #4

I'm in Philly! Shivering Jemmy Oct 2013 #5

You know what I think made the difference for me Shivering Jemmy Oct 2013 #3

So maybe I should restart my computer?? n/t DebJ Oct 2013 #10

clear the cache at least Shivering Jemmy Oct 2013 #12

Thanks. DebJ Oct 2013 #13

Some application software doesn't talk to other application software. bluestate10 Oct 2013 #32

Yes, believe me, restarting your computer solves a lot of problems. n/t RebelOne Oct 2013 #45

Any small issues are being yelled about through megaphones. BluegrassStateBlues Oct 2013 #6

I have been using computers for 15 years. I know how to clear my browser cache. That's the first kestrel91316 Oct 2013 #20

Once you get to coveredca you are on a separate site as California is running their own exchange. nt PoliticAverse Oct 2013 #52

Well they hired buffoons to create the website/write the code/whatever, lol. kestrel91316 Oct 2013 #59

these are not small issues and it's easy for you with a state exchange to hurl invective carolinayellowdog Oct 2013 #22

Wolf Blitzer just let Rep Buck Mckeon (R) get away with stating TheDebbieDee Oct 2013 #7

Nope. I get the success URL and a blank screen. ScreamingMeemie Oct 2013 #8

Update!! Success!!! (without the URL ;) ) ScreamingMeemie Oct 2013 #31

I logged into my existing account without problem today. grantcart Oct 2013 #9

Did you happen to see if Highmark PPO is in the exchange? DebJ Oct 2013 #11

Sorry didn't see Shivering Jemmy Oct 2013 #17

This message was self-deleted by its author DevonRex Oct 2013 #30

WOW THANK YOU THANK YOU THANK YOU DebJ Oct 2013 #62

Deb, this one is much better for specific plans offered in your county. DevonRex Oct 2013 #64

Thanks. Interesting. Has lower premiums and different plans than the other link. DebJ Oct 2013 #65

Somebody said that other site DevonRex Oct 2013 #66

Just contacted our regular insurance company and we will have to really analzye our risks. DebJ Oct 2013 #68

You know what pisses me off? Coinsurance. DevonRex Oct 2013 #69

Wow again...checking further by finding information from Highmarks website about DebJ Oct 2013 #70

So did you go to the Kaiser Family Foundation site to calculate DevonRex Oct 2013 #71

If we get a subsidy, it will be a very small one. DebJ Oct 2013 #73

I called the 800 number they tried to walk me through it. DebJ Oct 2013 #14

What time of day did you do this? That's when I want to try. Thanks. n/t DebJ Oct 2013 #15

Just now Shivering Jemmy Oct 2013 #16

Arrrrrgh... I HATE hearing this! ScreamingMeemie Oct 2013 #18

I have the CoveredCA portal bookmarked so I don't go through healthcare.gov for my kestrel91316 Oct 2013 #19

much better this morning for me than the previous several days carolinayellowdog Oct 2013 #21

We have been trying continuously since last Tuesday. No luck. bvar22 Oct 2013 #23

Create a new one Shivering Jemmy Oct 2013 #25

Thanks. We'll try. bvar22 Oct 2013 #26

not for me. :( Roland99 Oct 2013 #24

In general 400 series errors are local Paulie Oct 2013 #33

I never knew that Ruby the Liberal Oct 2013 #42

Hi! Paulie Oct 2013 #44

I posted below that I heard this week, they coded this thing in Cold Fusion Ruby the Liberal Oct 2013 #50

The front end isn't. But likely the integration pieces are written in a bit of everything Paulie Oct 2013 #54

I am long a huge fan of open source Ruby the Liberal Oct 2013 #57

I just pinged them Ruby the Liberal Oct 2013 #38

I got thru a couple hrs ago Roland99 Oct 2013 #40

Excellent. Ruby the Liberal Oct 2013 #41

No luck here either, but the spare time is BP2 Oct 2013 #27

Website and massive ACA discount in my current coverage BOTH worked beautifully. byronius Oct 2013 #28

Good deal, I think it get easier and easier as the days go by! gopiscrap Oct 2013 #29

I tried to get on today and couldn't get on. Autumn Oct 2013 #34

Nope. Just tried. No luck. Brigid Oct 2013 #35

Same boat here can't even create an account ID IADEMO2004 Oct 2013 #55

I haven't even tried to sign up yet, thought pnwest Oct 2013 #36

Good luck! Let us know! Brigid Oct 2013 #37

Still logging in and out with no delay Shivering Jemmy Oct 2013 #39

What company supplies your internet service and what technology is your service on? bluestate10 Oct 2013 #43

Comcast at home (cable) Shivering Jemmy Oct 2013 #48

Was that the U.S. site or a state site that you went through? pnwmom Oct 2013 #46

US Site Shivering Jemmy Oct 2013 #47

Great! Glad to hear that. nt pnwmom Oct 2013 #49

Got in earlier, can't get in now BarackTheVote Oct 2013 #51

A friend of mine is a hacker. . . . . . Hoyt Oct 2013 #53

A friend of mine is a slacker.... Roland99 Oct 2013 #61

You can download the forms, print them and mail them in. Links: hay rick Oct 2013 #56

Thanks. That will be a very helpful post to many people. nt Zorra Oct 2013 #67

Thank you. It's always good to have a Plan B. nt Buns_of_Fire Oct 2013 #72

Have you viewed the plans? n/t Skip Intro Oct 2013 #58

Great news. Looks like they are making headway Pretzel_Warrior Oct 2013 #60

Kick Pretzel_Warrior Oct 2013 #63