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northoftheborder

(7,636 posts)
4. I think I just made a phone call to the Social Security Office in my city. (before internet)
Sat Nov 16, 2013, 12:32 PM
Nov 2013

No big deal, talked to a live person, totally effortless. Of course that is a very simple program compared to ACA.

I don't want to sound like a retrograde neanderthal, but, perhaps a thousand or so live persons trained to do the ACA signup via phone might have worked better and cost less. Still could have been transferred to digital.

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