Is BP 'trolling' its Facebook critics? [View all]
Has BP hired internet "trolls" to threaten critics of its handling of the 2010 oil disaster?
New Orleans, United States - BP has been accused of hiring internet "trolls" to purposefully attack, harass, and sometimes threaten people who have been critical of how the oil giant has handled its disaster in the Gulf of Mexico.
The oil firm hired the international PR company Ogilvy & Mather to run the BP America Facebook page during the oil disaster, which released at least 4.9 million barrels of oil into the Gulf in what is to date the single largest environmental disaster in US history.
The page was meant to encourage interaction with BP, but when people posted comments that were critical of how BP was handling the crisis, they were often attacked, bullied, and sometimes directly threatened.
"Marie" was deeply concerned by the oil spill, and began posting comments on the BP America Facebook page. Today, she asks that she remain anonymous out of what she described to Al Jazeera as "fear for my personal safety should the BP trolls find out that I am the whistleblower in this case".
In internet slang, a troll is someone who sows online discord by starting arguments or upsetting people, often posting inflammatory messages in an online community, or even issuing physical threats.
Marie sought assistance from the Government Accountability Project (GAP), a non-profit group in Washington DC, and has produced boxes of documents and well-researched information that may show that the people harassing BP's critics online worked for BP or Ogilvy.
http://www.aljazeera.com/indepth/features/2013/11/bp-trolling-facebook-critics-20131112104514166549.html