9 HOURS in and Healthcare.gov still wont let me look at the actual PLANS

[Holly_Hobby]

98. Yes, we're approved

The problem is the website. I was finally able to log in to our account last week, which was set up I believe in August, it asked for the application number, which I didn't have, because I've never received even one email from them. So once again I called them, they gave me the application number, I entered into the website and it said: "You have tried too many times. Wait 24 hours and try again."

I don't know how I tried too many times, it was my first time! So I waited 3 days and tried again - same error message. Another phone call, and I was told to just keep waiting.

I also have an income problem - no one can tell me how to arrive at the AGI, because my husband gets SS Disability and we don't know how much is taxable. It's a disaster for some people. In our instance, our income will drop by 55% in 2014 because we spent our annuity on healthcare premiums and it's gone!

Like I said...I give up until next year. I doubt it will ever be able to help us because the plan we have is awesome. But it did drop from $1,211/month in 2011 and 2012 to $768 this year due to the new law about spending a certain amount on healthcare vs. administrative costs. So I am grateful to the ACA for that.