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In reply to the discussion: Looking to cut the cord. Charter can suck it. [View all]Atman
(31,464 posts)My wife went into the Apple store to pick up an Apple TV. We already have a Wii, so I guess Netflix won't be a problem. Anyway, she skipped the Apple TV because the salesperson told her she needed one for each TV, and she didn't believe her, wanted to talk to our tech geek son first.
So, when she got home we just happened to find this months cable bill in the mailbox, immediate blood-pressure raiser. She picked up the phone and asked about eliminating virtually all of our services except basic cable and internet. It turns out that that would do squat...it would lower the bill by only about $30 a month. We now have extended HD cable with virtually every premium channel...several each of HBO, Showtime, TMC, Cinemax, Encore, etc., but eliminating ALL of them, including the "extended" cable, would only reduce the bill by $30 a month! F**king ridiculous! So she pressed on...cut everything off, just internet.
Here is where it gets good...the sales person on the phone pretended to be surprised to find we were on the "old" pricing structure. Give her a minute to recalculate. She came back with a REDUCTION OF $50 A MONTH for the exact same service! Didn't have to cut anything, just threaten to disconnect. We agreed to that, since the bill isn't even due yet, and it gives us more time to sort out the Apple TV/Hulu/antenna solution. We're still going to do it, as soon as we get all the necessary boxes, but holy crap, what a difference a little complaining makes!