General Discussion

customerserviceguy

(25,406 posts)

60. Get an antenna

Thu Feb 13, 2014, 10:20 PM

Feb 2014

Put it on the roof, put it on a pole if you have to. Or, go to satellite, at least there's still a veneer of competition in that market.

Cable companies suck, whether they're large too-big-to-fail, or fragmented. They still operate like monopolistic greedmongers in either case.

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As an 18 year Time Warner subscriber, what can I expect from Comcast? Spare no details. [View all] Yavin4 Feb 2014 OP

I would suspect higher prices....... nt rdharma Feb 2014 #1

Pay more and get less. lpbk2713 Feb 2014 #10

I hope the FCC doesn't allow this monopolistic crap. Lex Feb 2014 #2

I have been a Comcast customer for about 10 years Keefer Feb 2014 #3

I respectfully disagree. blue neen Feb 2014 #9

I have NEVER Keefer Feb 2014 #11

I wish I could say the same. blue neen Feb 2014 #13

and when you do get someone on the phone CatWoman Feb 2014 #39

They aren't even in the US! El Supremo Feb 2014 #57

If and when my service goes out, Keefer Feb 2014 #64

I've had the same problem dflprincess Feb 2014 #55

I'm with you. Seeking Serenity Feb 2014 #18

I wonder if the vast difference in experience is between those who had service through someone okaawhatever Feb 2014 #48

Comcast 10 years here as well Glitterati Feb 2014 #50

Good to hear you kept your power. As an adult do you enjoy the Harry Potter movies? Just curious okaawhatever Feb 2014 #58

Oh yes, I love all the Potter books and movies Glitterati Feb 2014 #66

Thanks, I'll check them out. nt okaawhatever Feb 2014 #74

I never had a problem, either. I had great customer service, over the phone and in person. fishwax Feb 2014 #21

Same here DavidDvorkin Feb 2014 #45

The price... Agschmid Feb 2014 #59

The hoopla is Notafraidtoo Feb 2014 #65

Horrible customer service. blue neen Feb 2014 #4

"Horrible" is too nice of a word NightWatcher Feb 2014 #7

Regular rate increases, horrible customer service. 1000words Feb 2014 #5

I expect higher prices nadinbrzezinski Feb 2014 #6

We get along just fine without cable TV. We do have dsl internet so we use Purveyor Feb 2014 #15

I can tell you from experience Nadin dixiegrrrrl Feb 2014 #37

You *may* not get Comcast sir pball Feb 2014 #8

Just for kicks ask customer service where they are located - TBF Feb 2014 #12

Bingo. blue neen Feb 2014 #14

Or they don't understand you notundecided Feb 2014 #36

I worked for Comcast in CS about 10 min away from my home in MA. I know they have more seaglass Feb 2014 #24

Maybe certain divisions are overseas? TBF Feb 2014 #34

Oh I don't doubt they have overseas CS, just noting that they also have CS in the states. n/t seaglass Feb 2014 #42

There is a major Comcast call center in Salt Lake City. Drunken Irishman Feb 2014 #53

It's a little pricey, but lots of good choices Seeking Serenity Feb 2014 #16

I have cable and internet through Comcast. dilby Feb 2014 #17

Time Warner sucks so it couldn't be mucvh worse -- but then again it could Armstead Feb 2014 #19

I had a horrible time with Comcast WCIL Feb 2014 #20

i would anticipate that if slow cheap internet is a priority-you might miss tw cable dembotoz Feb 2014 #22

Fun with Comcast... durablend Feb 2014 #23

That data cap is worrisome. TW sucks but at last they don't do that. Armstead Feb 2014 #26

They charge $1.99 a month here for the DTV modem the government doc03 Feb 2014 #31

Expect the guy to show up between 9am and Boom Sound 416 Feb 2014 #25

A price increase every 6 months to a year. n/t doc03 Feb 2014 #27

i've had good service from comcast. spanone Feb 2014 #28

My only problem has been that they Kingofalldems Feb 2014 #29

I've never had any problems with Comcast. The Velveteen Ocelot Feb 2014 #30

They're expensive. Their rates go up every year. You can cut deals.. Kahuna Feb 2014 #32

Consumer Reports rates Time Warner and Comcast 6 & 7 in customer service doc03 Feb 2014 #33

It only took them thirty-two visits to my home, more than... MANative Feb 2014 #35

I'm going through this RIGHT NOW. 2theleft Feb 2014 #47

They once gave me a box that spontaneously combusted LeftyMom Feb 2014 #38

Remember time Warner - AOL merger.... Historic NY Feb 2014 #40

Bend over and grab your ankles... workinclasszero Feb 2014 #41

Here is good article on the merger.. dixiegrrrrl Feb 2014 #43

Don't expect lower priced or greater choice Applan Feb 2014 #44

You'll suffer like an abused mule. Believe me. nt Nay Feb 2014 #46

CONcast. L0oniX Feb 2014 #49

Expect the price to go up signifigantly every six months... Shoulders of Giants Feb 2014 #51

You won't likely be affected, elleng Feb 2014 #52

My son worked for Comcast and now works for Time Warner. Auntie Bush Feb 2014 #54

Xfinity branded residential service sucks Paulie Feb 2014 #56

Get an antenna customerserviceguy Feb 2014 #60

Do not lose any of their equipment--they will follow you to the grave and beyond. bklyncowgirl Feb 2014 #61

Lousy customer service AnnieBW Feb 2014 #62

You ask for it Samantha Feb 2014 #63

I might add that years ago, I used to call Comcast on a monthly basis to.. Kahuna Feb 2014 #67

I've had both, and Comcast is better. AngryOldDem Feb 2014 #68

Both are slow, horrible internet services. But monopolies lead to higher prices. RedCappedBandit Feb 2014 #69

A Sign Of An Industry In Decline... KharmaTrain Feb 2014 #70

Probably no worse. hobbit709 Feb 2014 #71

there are alternatives Herself Feb 2014 #72

Comcast would not allow HBOGo streaming on the Roku. dawg Feb 2014 #73