General Discussion
In reply to the discussion: Really sad after buying Girl Scout cookies. [View all]supernova
(39,346 posts)and you never do it wrong if you do it like this.
Count up from the price of the item to the amount that the customer gives you. Out loud. Work from smallest to largest numbers.
The cookies cost $8 and the customer gives you a $20 bill. Right.
So, look at your till and grab 1, that makes $9. Grab another $1, that makes $10. Grab a $10 and there you have the $20. It's easy and you really don't have to stop and think too much. You can focus on your customer rapport that way.
I was taught long ago by long time shop keepers. I worked in the first video store around her in early 80s. I was lucky enough to be taught by the owner's mother who at mid-60s back then had already spent most of her working life in retail.
Unfortunately, I don't buy GS cookies (not on my menu) but whenever I encounter somebody having difficulty, I teach them this method.