OK, gotta get this off my chest

[raven mad]

32. She has no income except that of her husbands, and the little farm.

They sell eggs, goat milk, and produce in season.

In order for her to go to OIF/OEF, they have to take time off the farm, drive to Anchorage, spend at least one night, and hope for the best.

I don't know the ins and outs of the VA system well enough to help. Her brain injury prevents her from absorbing a lot of information; her husband (my stepson) is amazing but is bipolar and on meds. We're at a loss. They drive a 15 year old car, or ride bicycles, or go on foot. We have tried to get a VA rep to go visit them - their place is not hard to find, and not that far out of town. No go, she has to be seen "in the office". Her parents are useless, his are deceased, so me and spouse are it for help. And I want to help, very much so, but trying to work around a system I know nothing about!?

Any links you can provide; any information for us "idiots without VA experience" (I are one!) anything! would be appreciated. I'll send good karma your way, regardless - and some aurora, as the lights have been strong the past few nights!