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adirondacker

(2,921 posts)
19. Medical insurance companies ALWAYS look for a reason to decline a payment. When I worked as an
Wed Mar 5, 2014, 02:30 PM
Mar 2014

"approver" we scoured for anything on the bill for a reason to decline. Approvers are rewarded on how many claims processed per work day. The average was 100-125 claims per day. If you processed less, you were terminated.

The advice I can offer you is make sure you have a legitimate diagnosis from the Dr. that performed the services.
and make sure the services are Not treated as "preventative medicine". Also make sure EVERYTHING is filled out correctly. Signatures, diagnosis, treatment, dates. If there are questions call the ins company, but don't offer up any incriminating statements. Make sure you document the person you spoke with and time and questions posed.

They are probably denying you coverage for "preventative medicine", when in it should be covered as "treatment and follow up treatment for raccoon bite". Bring this to the attention of the Dr's office or ER that performed this, and they should be able to correct the information.

You should be able to push this through Aerows. Sorry to hear that you have to go through this and best wishes.

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