Any healthcare navigators here?

[scorpiogirl]

7. We ran into a similar problem

We enrolled last month thinking we would start on March 1st. Turns out our kids who were on state insurance (Medi-Cal) at that point, were considered in ineligible, but we didn't realize it until we went to pay the premium (my husband started a job in Feb after long term unemployment). I thought when we enrolled they would automatically fall off Med-Cal, but no such luck. So we have had to wait another month. I got a letter from the state that they will be done with Medi-Cal at the end of March so that should be sufficient, but I'm still dreading trying to sign up by March 15th. I am a huge ACA supporter, but some things definitely could have been done better. It's a clusterf***! I agree with other posters, call your state and make a fuss. This is the only way to get things done. She shouldn't have to wait til next year, it's just not right. Especially with all the issues they've had, there should be some leeway.

As an aside, I'm annoyed with the state agencies that demand you do things by their deadlines, yet can't seem to get a letter with said deadlines to people in a timely fashion. Ridiculous!

Good luck and I hope you can get it worked out.