Wells Fargo caught with "how to defraud homeowners" manual.

[Fuddnik]

15. Oh, do I ever hate those motherfuckers.

My original mortgage was through Wachovia, and they were always a pleasure to deal with. Then Wells Fargo took them over, and the nightmare started 5 years ago.

Every year, they want verification of my homeowners and flood insurance. I fax them all the documents and they keep bugging me for the documents. Every year, I've sent them the documents at least 3 times, and have a fax receipt record time and date stamp. This year I've sent them the required documentation 3 times, and yesterday I got another letter saying that they don't have proof. I already have 2 prior letters acknowledging receipt of the proof.

Next, they'll go out and buy me exorbitant insurance (through their subsidiary) and try to add it to my mortgage. Then as always, a month later, they'll say "Ooops, we made a mistake, and correct the account".

Did I mention how much I hate these motherfuckers?