United Airlines... Punks! [View all]

[LAGC]

So I'm sitting here in my hotel in Charlottesville, Virginia, trying to print my boarding passes so I don't have to mess around with checking in at the ticket counter in a few hours -- I want to be able to just head straight to my gate without having to trek clear across the entire fucking airport.

Turns out the pieces of shit just completed their merger with Continental Airlines, so their whole user database just got converted, so my old MileagePlus frequent flier number no longer works. (This must have happened within the past 5 days, because everything worked fine on Wednesday.)

While I can still access my United account via e-mail, I need access to a printer to print off the boarding passes. Only place I can do that is at the hotel's business center, but they have a bunch of questionable software installed on it, I don't trust that no spyware or keyloggers aren't installed on there, so I don't feel comfortable logging into my e-mail from there.

So I called their toll-free customer service number to find out what my new user name is and I've been on hold for over 15 minutes due to "higher than expected call volume over the past few days." Due to the merger, no doubt. These dumb-asses obviously didn't think this thing through very well. It's the same story whenever one big corporation gets bought out by another -- customer service goes straight to hell.

CORPORATE BASTARDS!! Some day I will own my own plane so I don't have to put up with this bullshit every time I want to fly somewhere.