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In reply to the discussion: Customers Who Don't Know What Words Mean: Restaurant Horror Stories [View all]Iggo
(49,782 posts)45. There's a Norm's in Whittier that's the only halfway decent place open on xmas day.
The wait staff are as mean as you let them be for that one day.
I like it. Lots of fun.
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How do we get customers to unlearn the bullshit that "the customer is always right"?
Glassunion
Apr 2014
#3
I've worked in the service industry for my entire life (25+ years). It's bullshit.
Glassunion
Apr 2014
#8
There's a Norm's in Whittier that's the only halfway decent place open on xmas day.
Iggo
Apr 2014
#45
I think the "customer is always right" is simply a way to rationalize, "I'll deny my own...
LanternWaste
Apr 2014
#11
That was Harry Selfridge. He was an American who started Selfridge's in London in 1909.
Manifestor_of_Light
Apr 2014
#44
Right on! I have no tolerance for those that are rude or abuse service industry employees.
Inkfreak
Apr 2014
#48
Reminds me of Jack Nicholson in "Five Easy Pieces" who wanted toast, but it wasn't on the menu.
John1956PA
Apr 2014
#4
I worked in a Mexican Food Restaurant..all kinds of language mishaps, but the coolest thing..
Tikki
Apr 2014
#7
I know, I actually saw him eating the salsa with a spoon out of the corner of my eye, but couldn't..
Tikki
Apr 2014
#52
Did you ever have anyone complain that the corn leaves wrapping the tamales were inedible?
eridani
Apr 2014
#67
Instead of military service, I think all Americans should spend 6 months of their early adult years
KittyWampus
Apr 2014
#13
I said this very thing yesterday after watching a very rude man talk down to a woman serving him.
Inkfreak
Apr 2014
#50
The funny thing is, it's an organic "nose to tail" restaurant that markets to "foodies".
Xithras
Apr 2014
#81
I worked at a Gristedes (union job =double time on Sundays!) and was standing behind
KittyWampus
Apr 2014
#12
i once overheard a woman next table over at a Chevy's in LV ask for a chicken quesadilla, no cheese.
frylock
Apr 2014
#20
The server should have just given them the burrito shell with chicken in it
NightWatcher
Apr 2014
#26
These days the jerk is probably armed and eager for an opportunity to shoot you. nt
tblue37
Apr 2014
#56
Why don’t you sub shops just have tuna? Why is it always tuna fish everywhere I go?
Electric Monk
Apr 2014
#66
Yeah, sounds like the worker kept saying "veggie sub" just to annoy the customer.
Nye Bevan
Apr 2014
#57
It seems slightly harsh on the last example to include her with the others.
Donald Ian Rankin
Apr 2014
#74
