General Discussion

rickford66

(6,064 posts)

66. you may be confused

Sat Apr 5, 2014, 05:27 PM

Apr 2014

The Geek Squad support option (I believe it's called) is a type of insurance for several items. Your extended warranty is for the item you purchased. The Geeks Squad option certainly covers hardware (labor not parts) and software. I'm reading right off their literature ("Troubleshooting assistance for all computer related issues. Hardware or software installation. Operating System installation and repairs. On-demand access to how-to videos. Discounts on Geek Squad services&quot . I didn't buy the extended warranties with my laptops because the manufacturer's warranty wasn't too bad so I bought the Geek Squad support for not much difference in cost to cover several items. Plus within 30 days you can return computers to Best Buy for replacement, repair or return. If it works for 30 days, it'll probably work for a couple years. Long enough not to be obsolete. Keep screaming though. Work your way up the management ladder. At some point, someone will want to either make you happy or want to shut you up. It worked for me with Chrysler years ago.

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5 Companies That Excel at Screwing Over Customers [View all] xchrom Apr 2014 OP

I'll offer another - because I lost a house and property to them. raven mad Apr 2014 #1

Second it... EC Apr 2014 #46

They lost an auto title for me too. MindPilot Apr 2014 #73

5. Town Service International. Ilsa Apr 2014 #2

Sprint sucketh the BIG ONE! DeSwiss Apr 2014 #3

I think General Motors should be on the list yeoman6987 Apr 2014 #28

I had a Virgin Mobile phone that relied on Sprint cell towers. LibDemAlways Apr 2014 #49

AT&T isn't on the list? hobbit709 Apr 2014 #4

I'm really sad about what's been done with the Bells. CBHagman Apr 2014 #6

AT&T is surely the company originated from Hell. I have asjr Apr 2014 #7

I agree they should be on the list at the top! llmart Apr 2014 #16

I'm not very happy with ATT U-Verse either DaveJ Apr 2014 #22

Another vote for AT&T BuelahWitch Apr 2014 #45

I hate AT&T with the heat of a thousand Bobbie Jo Apr 2014 #54

I'm sorry. Could you repeat that, please? pangaia Apr 2014 #56

Hate Hate Hate AT&T...but that's one less hate than Verizon gets. ileus Apr 2014 #72

We love Credo...guess they deal with Sprint for us? AllyCat Apr 2014 #5

I second that! classof56 Apr 2014 #61

6. Every bank ever. DireStrike Apr 2014 #8

Verizon joshdawg Apr 2014 #9

ONLY FIVE??? pangaia Apr 2014 #10

Totally! sybylla Apr 2014 #29

Cell phones. pangaia Apr 2014 #55

Actually they got phones from a local company. sybylla Apr 2014 #71

Congrats to them.. pangaia Apr 2014 #76

Ugh Walmart spinbaby Apr 2014 #11

Those $9 for 50 test strips are the only thing I go there for. hobbit709 Apr 2014 #13

Here's 100 test strips for under 20 bucks: greyl Apr 2014 #65

Perhaps you can convince your relatives DaveJ Apr 2014 #20

They never have anything on their shelves anymore. sybylla Apr 2014 #31

OK, I HATE to admit this, but pangaia Apr 2014 #57

MICROSOFT has to top all of them! April 8th they TOTALLY ditch Windows XP and Microsoft Office loudsue Apr 2014 #12

If it works, keep using it. It won't magically stop working on the 8th. hobbit709 Apr 2014 #15

I keep getting all these e-mails about how viruses will attack me from all directions. loudsue Apr 2014 #17

BS scare tactics. Whoever is sending those emails is trying to get you to spend money for nothing. hobbit709 Apr 2014 #19

I know, right? That is why I hate Microsoft....THEY are the ones sending these e-mails loudsue Apr 2014 #24

Microsoft is sending emails? Do you have a hotmail account? hobbit709 Apr 2014 #26

The security threat goes way beyond just Internet Explorer exploits. LAGC Apr 2014 #33

That sucks even worse. You mean it's true what they're saying? loudsue Apr 2014 #37

I use 10 of the 200+ patches for Windows on my XP computer. hobbit709 Apr 2014 #41

MalWareBytes will be supporting WinXP indefinitely ... eppur_se_muova Apr 2014 #53

+ 1,000,000 pangaia Apr 2014 #58

Thanks for the info! loudsue Apr 2014 #64

Not quite "totally". Corporate customers can buy a service contract. MindPilot Apr 2014 #74

Alamo Car Rental mainer Apr 2014 #14

Car rental companies in general suck. The Avis LibDemAlways Apr 2014 #52

re: 5 Companies That Excel at Screwing Over Customers View profile allan01 Apr 2014 #18

let me add ea games worst company in america. stonecutter357 Apr 2014 #21

Everyone of their Madden games hit the market glitchy and unfinished Arcanetrance Apr 2014 #38

Could have told ya Sprint is the worst. L0oniX Apr 2014 #23

What.... AlbertCat Apr 2014 #25

well the only one I have to deal with is Time Warner littlewolf Apr 2014 #27

I have TWC too and they've been great from installation day to fixing initial problems w/speed. beac Apr 2014 #36

Best Buy should be included Liberalynn Apr 2014 #30

my experience with the Geeks rickford66 Apr 2014 #44

It's more the corporate policy makers within Best Buy that I have a problem Liberalynn Apr 2014 #62

you may be confused rickford66 Apr 2014 #66

You're right. I was confused. My sister had bought the Geek Squad support option. Liberalynn Apr 2014 #67

I hate Best Buy also rickford66 Apr 2014 #68

This is a good policy. Liberalynn Apr 2014 #77

shop at inner-city stores instead of the mall rickford66 Apr 2014 #78

Sears needs to be on this list Uben Apr 2014 #32

Correction durablend Apr 2014 #43

Oh, maybe that 'splains it! Uben Apr 2014 #48

Mayflower/United movers beac Apr 2014 #34

They stole from me, too! loudsue Apr 2014 #42

Mayflower has sucked for many years. Used them in 1976 for LibDemAlways Apr 2014 #50

k&r for exposure. n/t Laelth Apr 2014 #35

I agree that Verizon MuseRider Apr 2014 #39

At least sprint has the virtue of being cheap lumberjack_jeff Apr 2014 #40

But they work. MuseRider Apr 2014 #47

Have a look at NET 10 pangaia Apr 2014 #59

Aren't Net10/Virgin mobile/Boost all Sprint brands? n/t lumberjack_jeff Apr 2014 #60

As far as I know Net 10 is independent. pangaia Apr 2014 #63

Comcast is a bunch of liars ellie Apr 2014 #51

I have had TWC for 18 years. Maybe 2 issues. Good luck I guess. nt Logical Apr 2014 #69

Is Comcast owned by Time Warner? BainsBane Apr 2014 #70

T-W here is OK for now. ananda Apr 2014 #75