Hello, Bank, I am traveling out of state

[Ms. Toad]

45. I didn't start reading them the riot act

until they shut my cards down for absolutely NO out of the ordinary activity. Repeatedly. Not to mention that I would have been insane to respond to their single attempt to contact me prior to one of the early shut downs.

They called, out of the blue, claiming to be my credit card company, asking questions that are often used to secure accounts. No responsible vendor - seriously attempting to prevent fraud would encourage their customers to answer questions like that for an out-of-the-blue caller. They are precisely the kind of questions they should expect intelligent customers to refuse to answer.

Not to mention that the few times i have tried to work with them to avoid things I expected to look like unusual activity, they completely ignored the calls and shut down the account anyway.

Sorry - but when I need to pay for things which are time sensitive (and which have financials implications far in excess of the amount charged - not only for me - but for my clients if I miss a deadline) - I cannot afford to have a credit card company that shuts down customer cards because it thinks going out for the same meal at the same restaurant every work day for more than a decade is suspicious activity (my bosses' card, but the same company I have had so much trouble with).

As for your watch - that was clearly either a merchant screw-up, or you wanted two watches. They can call you, leave a phone number for you to call which matches the one on the back of your card, and verify what is going on without shutting down the card. There is absolutely no reason to shut down the card for a single brick and mortar store double charge, in the area in where your card is used most.