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sweetloukillbot

(12,744 posts)
30. I don't think the cable companies anticipated how much streaming would take off
Thu May 15, 2014, 12:19 AM
May 2014

I work tech support for a minor ISP - and every night for the past 6-8 months we get hammered by utilization. Started around Thanksgiving. And after we had a showdown over carriage fees for some networks. When we added 50 mb service about 3 years ago, the studies at the time indicated that few of our customers used that much bandwidth - and with the exception of Netflix and torrenting, much use doesn't need that much. But when they phased out the slower speed plans and moved everyone to the 50mb plan, all of a sudden everyone started taking advantage of it and started using Netflix and ground our network to a halt. In 2010 we thought that the upgrades we'd made would be sufficient for the foreseeable future, now we're scrambling to upgrade our entire system to meet the current demands. It sucks for the customer (and it sucks for the customer service peons like me who get the irate calls) and I'm sure the cost is going to be passed on to the consumer at the next rate hike.
And with the increased use of wireless and everyone in the family having their own device to stream, combined with the falling viewership on cable tv and networks increasing their carriage fees, it's only going to get worse. Cable TV is dead, the Internet is going to replace it, and unfortunately the infrastructure isn't there to support it yet.

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0 members have recommended this reply (displayed in chronological order):

Yes, Your Internet Is Getting Slower [View all] grahamhgreen May 2014 OP
Frontier SamKnause May 2014 #1
and now you know why.... call them up and read them the article or send it to them, lol! grahamhgreen May 2014 #2
To recognize the amount of this that happens... Shandris May 2014 #3
I have never had either one of those things happen. SamKnause May 2014 #8
I'm sorry Sam, I may not have been clear. Shandris May 2014 #9
Another disgruntled Frontier customer here. dixiegrrrrl May 2014 #5
I feel your pain. SamKnause May 2014 #7
yes, the free market. ejpoeta May 2014 #10
Calling google fiber... Fearless May 2014 #4
Google fiber Seedersandleechers May 2014 #20
Verizon used to tell us we were too far from the transmission point LiberalEsto May 2014 #6
The United States should be friggin' embarrassed by how backwards and behind the times its internet quinnox May 2014 #11
Except, the U.s. isn't embarrassed by how behind-the-times its healthcare or transportation grid are villager May 2014 #27
Other countries are faster and cheaper: grahamhgreen May 2014 #34
It can be more than just your "tubes" getting all clogged up. bvar22 May 2014 #12
I pay for a higher speed of FiOS and one I leave Verizon's network, the log jams occur. TheBlackAdder May 2014 #13
But DU is always super fast! frazzled May 2014 #14
Unless you are a CenturyLink customer... Thor_MN May 2014 #19
Wow! I can vouch for major problems getting onto DU since last Friday until Monday when Cha May 2014 #23
Who are you paying for your internet connection? Thor_MN May 2014 #25
I'm wifi in this studio.. I think they have TimeWarner, though. That's big on Kaua'i.. Cha May 2014 #26
Probably something happened with CenturyLink's DNS sweetloukillbot May 2014 #31
No, it wasn't CentruryLink's DNS Thor_MN May 2014 #36
... OilemFirchen May 2014 #15
Outrageously Cha May 2014 #24
some time ago the head of i think fronteir--some lady --was quoted saying she did not see the need dembotoz May 2014 #16
I don't think the cable companies anticipated how much streaming would take off sweetloukillbot May 2014 #30
Welcome to Deregulation - Bitches FreakinDJ May 2014 #17
Kicked and recommended. Uncle Joe May 2014 #18
k&r Duppers May 2014 #21
interesting. kick Liberal_in_LA May 2014 #22
Excellent take on a complicated issue. pa28 May 2014 #28
... handmade34 May 2014 #29
The government needs to take over the Internet emsimon33 May 2014 #32
Should be the new Postal Service grahamhgreen May 2014 #33
And of course we seem to be headed the other way n2doc May 2014 #35
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