The failure at the VA is intentional to prove "government" can't do anything right....

[rainbow4321]

32. No, not NC

Sorry to hear about all the problems you have had.

IMO, one news report nailed it this morning when they quoted someone connected with
to the VA....we don't need more money, we need a change in culture. It's a phrase I've heard multiple times in relation to VA..."deeply rooted cultural problems within the organization".

To get that done...there needs to be accountability on all levels. From the top level execs down to frontline staff (nurses, techs, ward clerks, housekeeping).
Whenever I have concerns about inappropriate behavior of my co workers I make sure I notify supervisors via email. Mainly because I don't want to hear later on from them if them problems get worse "gosh, I had no idea". Yeah, you did...there's an electronic paper trail.

VA is very good at shell games to make their numbers look good.. Example. Our ER staff and bed control have gotten heat and bad PR about ER wait time. What do they do? They rush the vets to the wards that are severely understaffed. So we often get back to back to back admissions even though we are begging them to space those admissions by 30 minutes or an hour because the care of each new admissions AND the current patients on the ward is being compromised. Their response?
"We gotta get our board and numbers cleaned down here". Translated that means "we gotta make it look good here because this is where we are getting the worst PR".
Problem is..their fake fix is done at the expense of the vets already in the hospital. And no one cares.

They don't take into acuity levels off those sick vets in the hospital wards. Nurses try to explain it..."we have very sick vets up here, staffing is bad". No one cares. All they want to do is "clean up their boards"' downstairs.

I've seen the VA system play their little shell game...they can make the numbers and stats being focused on look very good....and they are very good at hiding how they really "fixed" those stats.

As far as getting rid of the offenders in the system? We need immediate supervisors who have the backbone to document, document, document each time a frontline worker gives bad care, is abusive to fellow co workers----workplace bullying is rampant in the VA system. In all departments. The documentation is needed so when those workers use the words "I'm going to the union!!" management can be ready with their stack of documents detailing the worker's write ups.
Right now, given the bullying done in the system, the good workers are often scared to write up or report the bad ones because it will go no where in the system. Until the good ones start seeing others being held accountable, nothing will change.