A Secret Plan to Close Social Security's Offices and Outsource Its Work

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43. The panel members are listed at the link.

At the request of Congress, the Social Security Administration (SSA) has contracted
with the National Academy of Public Administration (the Academy) to conduct a
study and submit a high-level plan proposing a long-range strategic vision. The purpose
of the plan is to help the the agency address the service delivery challenges it will face
in the coming ten to fifteen years. The Academy will address critical areas such as:

 Organizational structure;
 Workforce capacity;
 Electronic service delivery;
 Investment in automation and information technology; and
 Physical infrastructure.

This review will be led by a seven-member Panel of expert Academy Fellows who
are listed below. In preparing its long-range vision and high level plan, the Panel’s
study team will work in consultation with SSA to determine a future SSA vision
appropriate for service delivery when operating in alternative future scenarios. In so
doing, the Panel will assess SSA’s current state and then propose a high level plan to
prepare for 2025-2030.http://www.napawash.org/images/WorkInProgress/SocialSecurityAdministrationWorkInProgress.pdf