General Discussion

BrotherIvan

(9,126 posts)

3. Corps have totally ditched customer service

Sun Jul 13, 2014, 01:03 PM

Jul 2014

By paying your employees crap, they don't really care about their jobs and it shows when dealing with customers. That is why department stores are dying: they fired all the staff so it's quite literally a ghost town. The turn over is so high because they treat everyone as disposable. They do not care about experience or performance from an employee, just the cheapest.

I wish there was a way to get people to stop spending their money at crappy corps and to support small businesses. But people are so easily fooled by advertising and PR, it seems hopeless.

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Highlight:

Paying Employees to Stay, Not to Go... [View all] one_voice Jul 2014 OP

We need this attitude to make a comeback... Wounded Bear Jul 2014 #1

True turnover costs are often ignored by employers. Gormy Cuss Jul 2014 #2

Corps have totally ditched customer service BrotherIvan Jul 2014 #3

This here... one_voice Jul 2014 #4

Yes, and it's not just service jobs where they treat you as disposable. BrotherIvan Jul 2014 #6

Agree...this is happening everywhere.. one_voice Jul 2014 #8

And paying them 5% of what they pay you BrotherIvan Jul 2014 #17

The local news shows on TV here have done the same thing arikara Jul 2014 #9

Probably destined for Fox BrotherIvan Jul 2014 #16

Admirable A Little Weird Jul 2014 #5

That's a fantastic article! PeaceNikki Jul 2014 #7

We MUST get back to this way of thinking: freshwest Jul 2014 #10

The Brigid Corollary: Brigid Jul 2014 #11

I'm eating a notorious cluck sandwich right now ybbor Jul 2014 #12

To whom do the Koch brothers think they are going to sell Dixie Cups once the minimum wage is zero? Jack Rabbit Jul 2014 #13

... littlemissmartypants Jul 2014 #14

Thank you. nt littlemissmartypants Jul 2014 #15