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WovenGems

(776 posts)
20. Nature of the Beast
Tue Jul 15, 2014, 02:33 PM
Jul 2014

The ever doubtable Comcast. Is anyone really surprised they have poor customer service?

Recommendations

0 members have recommended this reply (displayed in chronological order):

I find the man on the phone angstlessk Jul 2014 #1
Comcast themselves didn't think it "admirable": Nye Bevan Jul 2014 #25
The Comcast man was better than the man canceling service angstlessk Jul 2014 #2
It's an OK question to ask once Renew Deal Jul 2014 #3
The man makes his income based on who he can retain angstlessk Jul 2014 #5
Because there is no requirement to do so, he does not owe any explanation. He can simply cancel, uppityperson Jul 2014 #9
Why do coroprations have this sense of entitlement? Dr. Strange Jul 2014 #15
Fine...please help me to know HOW to earn it angstlessk Jul 2014 #16
Step one: don't harass your customer. Dr. Strange Jul 2014 #17
NO malaise Jul 2014 #21
If I stop shopping at the corner store, would it be okay for the shopkeeper to chase me down the Luminous Animal Jul 2014 #12
The recording starts ten minutes into the call csziggy Jul 2014 #26
After the second attempt to retain the account, I would've asked for a supervisor. bluesbassman Jul 2014 #4
This person only wanted to irritate angstlessk Jul 2014 #6
Not really. The customer wanted to cancel. It's OK to ask once or twice... bluesbassman Jul 2014 #7
Here's a suggestion angstlessk Jul 2014 #10
With zero confirmation that service has been cancelled. And the customer should have received a Luminous Animal Jul 2014 #13
I have had this problem before. I am simply asking you to cancel. I do not owe you an explanation. uppityperson Jul 2014 #8
try cancelling Sirius. OMG. nt TheFrenchRazor Jul 2014 #11
kick Renew Deal Jul 2014 #14
Worst. Break up. Ever Hassin Bin Sober Jul 2014 #18
NOBODY can get 105MB on Comcast. MohRokTah Jul 2014 #19
Nature of the Beast WovenGems Jul 2014 #20
One "I decline to answer the question" should be enough. Nye Bevan Jul 2014 #22
I moved and cancelled 2 weeks ago. dilby Jul 2014 #23
Valiant effort, but way overdone. nt Dreamer Tatum Jul 2014 #24
You can ask the customer once, but that's it bluestateguy Jul 2014 #27
Or WovenGems Jul 2014 #28
Latest Discussions»General Discussion»Listen: Attempt to cancel...»Reply #20