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In reply to the discussion: Lowe's Workers stay late to Fix legless Vet's Busted Wheelchair (After VA Wouldn't) [View all]gvstn
(2,805 posts)When Lowes first came to my area (20 years ago), I thought they were a lot friendlier than Home Depot. Then about 8 years later they seemed to hit a rough patch with less help and less stock on hand--I noticed because Lowes is closer to me than HD and I always went their first. The last five years they have been very good. I still go to my local hardware store whenever possible because they are so helpful for advice on small jobs and will do little things like match up a replacement screw/bolt like it really matters to them. I like to pay them back when I need something that I know they will have--I would be very sorry to lose them.
The fact that Lowes immediately embraced their workers helping this guy out (and I really think they did), and the fact that I saw many comments from workers that said this is not something they would be afraid to do--says to me that Lowes is a good employer that realizes that customers/workers are people not just concepts. I will reward Lowes by always making them my first choice when I have to go to a big box hardware store.