How NOT to Deal with Credit Card Fraud: A Case Study

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15. I'm with a small credit union.

They don't have the resources and tools that the big banks do. I was recently the victim of fraud. I also had a credit card stolen not too long ago. I know big banks like Wells Fargo are public enemy number one around here but I can say there's a massive difference between the two when it comes to fraud. The credit card I had stolen, it was nearly instantaneous for Wells Fargo yo catch the fraudulent activity. The credit union? Didn't catch it until it was too late, and I had to go to the branch and file a claim and wait 10 days to get my money back. The big banks get a lot of shit, and deserve it, but there's things they do and do better than small banks and credit unions, and fraud claims are definitely one of them.