San Francisco restaurant closes and leaves angry note: "we don't give a f*** about gluten-free"

[pnwmom]

68. Ever hear of the Americans with Disabilities Act (ADA)? It covers restaurants, too.

Yes, they can be jerks about it and lose all the people with gluten problems AND their familiesand anyone else they eat with.

Of course, they wouldn't be in compliance with the ADA, but no one here cares about that.

It is certainly easy enough to leave out MSG and to use wheat-free soy sauce for the customers who ask for it, and the ADA says that when accommodations are simple enough, they should be made.

http://www.ada.gov/reachingout/lesson11.htm

This is why the ADA requires businesses to make “reasonable modifications” in their usual ways of doing things when it is necessary to accommodate customers who have disabilities. Most accommodations involve making minor adjustments in procedures or providing some extra assistance to a customer with a disability. Usually the customer will let you know if he or she needs some kind of accommodation.

SNIP

A customer with a food allergy may ask a restaurant if it is possible to omit a sauce or ingredient from a dish he or she wishes to order. When it is easy to do, the request should be honored.