I discovered to day that Walmart charges a sales tax on a non-taxable item. So I [View all]

[Malraiders]

informed the sales person that the item should not be taxed. I was told that the computer/cash register was programmed to automatically add the tax, so there was nothing that could be done about the tax charge. I guess Walmart takes the opinion that if the tax was to be refunded, then the store would be out of pocket.

The Customer service person I talked to was more ready to defend the tax and argue why she thought thwe tax was valid than to apologize or even get to the truth of the matter.

So I called Austin and informed the Comptroller's office (who agreed that the tax charge was a mistake) and was told to report the bogus tax charge to the local Tax Enforcement Office so that they could investigate Walmart and see that the practice was put to an end.

I called and filed the co,mplaint with the enforcement person and he stated that the matter would be taken care of.

I then called Walmart and informed them of my calls. The lady seemed detached and noy interested actually.

So I will see if the tax (that no other local super market or any local Dollar General or Family Dollar Stores that I frequent charges) will be removed by Walmart.

I am surprised that the big corporate Walmart store could be so wrong to charge a tax where none should be charged.

A big arrogant corporation that fails to follow the rules. Big surprise, Not.