Instead of saying "Screw the ACA", why don't people ask for help to find their best plans?

[Jamastiene]

103. I found a plan that is rather high, but the lowest that I could get.

I can pinch some pennies and get it, but I have a different problem entirely.

I've been locked out and had my account disabled. Last year, when I tried to get in, it turned out they could not verify my identification because my mother gave me 4 names to go along with my surname and no two government agencies have ever used the same iteration of my name. So, I'm listed under one thing as these names and under another thing as those names and the only thing they seem to have in common is my first and last name.

Well, last year, I sent the photocopy of my driver's license like they requested and was told to wait. Well, I waited then got locked out of my account. They told me to keep waiting to see if they decided to approve my proof of identification. They never did.

This year, I jumped in early, hoping they had gotten it straightened out, but I'm locked out of the account. It said to call the same number and go through the same crap again.

I wish someone could help me straighten it out without having to kill my phone battery waiting on hold like last year. I would love nothing more than to find some actual help, besides the number they give you on the web site. If you call that number, expect to kill your phone battery waiting. That's what has happened to me every time I have called.

I'm frustrated. I want to use ACA and be one of the ones that it will benefit, but the aggravation and lack of communication and lack of any progress at all, once I did what was asked of me by them, is so frustrating. I would love for someone to help me get through that red tape part of this, because even though the lowest plan that my doctor's office will accept is kind of high, it would be worth pinching the pennies to me. I would love for the ACA to be able to work for me, but so far, I'm coming up locked out/account disabled over and over again. Nothing seems to be working and the phone dies when I call and try to find out what's the hold up/why I am locked out.

I would have qualified for Medicaid, if I am not mistaken (not over 133% of the poverty level), but my lousy state didn't expand Medicaid. So, I really do want to use it, just to prove the state of NC is needlessly turning down federal money JUST to punish those of us who are single and poor, but do not have children. That is what it is too. The only difference is that the expansion would allow single people with no kids in my state who are in poverty to get benefits from Medicaid.

I would be willing to pay the money for the insurance if only I could get this straightened out. I wish I knew someone I could call directly who would be able to help on that, because the standard number they give you to call is hold until the phone battery dies and that isn't helping.