Nurse who had Ebola asks bridal store for refunds

[Ms. Toad]

35. Nonsense.

You don't send a demand letter from your attorney for a refund of non-refundable deposits if your intent is to be helpful.

If you really think it would be helpful to take your business elsewhere, you just quietly take your business elsewhere and eat the loss. At the very most, she should politely ask and accept "no" for an answer.

As to the harm done to the store - we'll have to agree to differ. Under current CDC guidelines, Amber Vinson had no business being in the store. She was in one of the top two levels of risk, and she was already experiencing fatigue - one of the symptoms which the CDC guidelines recommend immediate isolation (in combination with the exposure she had) until Ebola is ruled out. Their position matches what - as far as I am concerned - should have been the guidelines all along. So, while the size of the loss (closing for 21 days) was unreasonable, even the less extreme and appropriate measures taken by the store cost it far more than the deposit she is demanding be returned.