Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

General Discussion

Orrex

(67,117 posts)

3. That's similar to my experience

Reply to yeoman6987 (Reply #1)

Thu Jan 1, 2015, 01:16 AM

Jan 2015

I've never talked to a bad customer service rep. For a while, they answered the phone with the hopelessly (and off-puttingly) artificial "with whom do I have the pleasure of speaking?" but that seems to have passed.

Comcast is effectively the only game in town, so it's not as though I have a choice. They charge a good deal more than I think is reasonable for internet that's substantially faster than I need (more than 3X the download speed I would use even at peak capacity), but the next contender charges half as much but only offers 20MBPS, which isn't fast enough.

I'm aware that their macroscopic business practices are abhorrent, but the individual employees are just fine as far as I can tell.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

5 replies

= new reply since forum marked as read

Highlight:

Once again, ComCast caught being the worst company in the US... [View all] Archae Jan 2015 OP

I went from Verizon Fios to Comcast when we yeoman6987 Jan 2015 #1

That's similar to my experience Orrex Jan 2015 #3

I have had comcast for 10 years now. dilby Jan 2015 #5

Everybody seems to hate Comcast, but I've always had good service from them. The Velveteen Ocelot Jan 2015 #2

Possibly. Archae Jan 2015 #4