General Discussion
In reply to the discussion: Borderlands Books in SF announces closure, cites minimum wage increase [View all]ND-Dem
(4,571 posts)see him doing that at your link; I see him criticizing Amazon.
Which deserves all the criticism it could get, and more.
Second, I was talking to a few friends about Amazon and I realized that my opinion of them has shifted in the past ten years. When they started up, my attitude was very much live and let live. They had their business ideas and I had mine. I figured there was room enough for both of us. But, as Ive watched them grow, seen their business choices and their effect on my field, Ive come to the conclusion that they are not a positive influence on the business of words & stories. During that same conversation with my friends, I also realized that there is a long list of things that theyve done and attitudes that they have that I think are pretty lousy, either because I think that they are not ethical or just not
nice. Once I considered the totality of my opinion about Amazon, I decided it was time to say something.
Bear in mind that Ive made a considerable effort to look at Amazon from the standpoint of someone who loves books and reading. Though driven by ideas and opinions informed by my experience as a bookseller, what youll find below is not the ranting of a bookseller outraged at the competition. It is instead my complaints against Amazon as a reader and booklover.
Amazon has
(A) Been a deceptive and pervasive influence on ecommerce.
(B) Consistently tried to eliminate other businesses to increase their hold on the book market.
(C) Engaged in pricing designed to cripple competition and manipulate its suppliers and customers
(D) Made avoiding sales tax a cardinal part of their business model.
(E) Chosen an ebook business model and format thats bad for the consumer.
In addition, I just dont believe that they play nicely or fairly, even by our admittedly lax standards of corporate citizenship. In many ways, Amazon is the very model of an unethical, ruthless corporation that cares about nothing other than growing and making a profit.