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arcane1

(38,613 posts)
21. Sure! Here is my post to their Facebook page, and their response:
Wed Feb 4, 2015, 05:33 PM
Feb 2015

Me:

My return would be done by now if you didn't keep asking me, without explanation, to take digital photographs of my personal ID and Social Security cards and email them to an anonymous address, only to receive no response other than "send another photo" 48 hours later.
How can I be certain those photographs are secure? Are you trying to file my taxes or steal my identity?
I was directed to this service via a link on IRS.gov, and I will be sharing this experience with them.
PS: I filed my returns within 15 minutes at freetaxusa.com, and it was only 12 bucks



Their reply:

Our process is intended to be the digital equivalent of showing an ID, just like you would have to if you were using a credit card to pay for a purchase at the grocery store. We will continue to find ways to make this process more convenient for you.

(name removed) thank you for writing in with your concerns. We ask for verification of your identity in order to prevent fraud. As you know, the IRS reported a rise in tax scams (for more information, view our article here https://www.esmarttax.com/.../post-holiday-fraud-alert.../). Your security, protecting you from identity theft, and the accuracy of your return are our highest prirorities.

Recommendations

0 members have recommended this reply (displayed in chronological order):

no, and I wouldn't provide one either notadmblnd Feb 2015 #1
This is a site I found a link to at IRS.gov! esmarttax is their name. arcane1 Feb 2015 #5
Was it an ad? Oilwellian Feb 2015 #7
Yeah, you might want to call IRS. notadmblnd Feb 2015 #8
Scam. Agschmid Feb 2015 #9
hmm. Alarm bells... pugetres Feb 2015 #11
Boo. Lefta Dissenter Feb 2015 #17
So here's irony. Daemonaquila Feb 2015 #19
Nope sharp_stick Feb 2015 #2
See post 5 n/t arcane1 Feb 2015 #6
weird....nt Jesus Malverde Feb 2015 #3
no! handmade34 Feb 2015 #4
I don't think that esmart tax is a scam, but I'd still be careful. NYC_SKP Feb 2015 #10
Yeah, I don't think they are suspicious, they just suck. arcane1 Feb 2015 #15
Last year people filed for 5 billion dollars in other peoples names.... kickysnana Feb 2015 #12
Well, if you've already submitted your return, then you've already given them your SSN. WillowTree Feb 2015 #13
What word that starts with "p" means "thinking everyone is out to get you"? arcane1 Feb 2015 #16
LOL!! Thanks for the smile! WillowTree Feb 2015 #18
**UPDATE** Fuck those people. I went to another linked site and got it all done for 12 bucks. arcane1 Feb 2015 #14
Please share a link to the better $12.00 service! NYC_SKP Feb 2015 #20
Sure! Here is my post to their Facebook page, and their response: arcane1 Feb 2015 #21
Thanks, nice! freetaxusa.com is the service to check first! NYC_SKP Feb 2015 #22
Yes. I'm an independent contractor. AtomicKitten Feb 2015 #23
Latest Discussions»General Discussion»Anyone ever been asked fo...»Reply #21