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GreatGazoo

(4,595 posts)
96. They are toying with the idea of doing the Chipotle/Subway thing where you build the burger
Sat Feb 7, 2015, 11:50 AM
Feb 2015

right in front of the customer but that would slow down their service a lot so some hybrid of both made-to-order and off the rack may be what they do next.

McDonald’s (MCD) is embarking on some serious soul searching. The chain is setting aside the next 18 months as a period not only to develop the normal lineup of new menu items but also to rebrand itself. McDonald’s needs to be an appealing place to eat, not just a cheap one.

Six quarters is a long time. The chain told investors this week it is taking the next year and a half to regroup after sales continued to slide in the recent quarter and such competitors as fast-growing Chipotle Mexican Grill (CMG) seem to be leaving the burger leader behind. In McDonald’s case, however, the repositioning won’t necessarily involve the typical hallmarks of a rebrand, such as a new logo or total design overhaul (a strategy Olive Garden (DRI) has taken), but will instead focus on reworking the basics: better value, service, marketing, and menu. Why else would it plan to start serving “sustainable beef” in 2016 and add more fruit and vegetable options?


http://www.bloomberg.com/bw/articles/2014-07-23/mcdonalds-to-embark-on-rebranding-initiative-over-next-18-months

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Payin with "Lovin'" -- a McMistake [View all] GreatGazoo Feb 2015 OP
I pity the poor McD's workers. I also think Covert is on the money regarding "emotional labor" ... Scuba Feb 2015 #1
To boost sales they should tell people there are a few McHandy's in the box! ChosenUnWisely Feb 2015 #2
I'm hating it. I've been boycotting McD since 1987. marble falls Feb 2015 #3
what would McDonald's have to do to get you to end your boycott? (just curious) GreatGazoo Feb 2015 #28
This will sound harsh, but people need to have a positive attitude at work, regardless of pay. NYC_SKP Feb 2015 #4
I agree with you... up to a point. Chiyo-chichi Feb 2015 #11
It might be that I'm an independent contractor that I don't expect job security. NYC_SKP Feb 2015 #38
Nothing to get a positive attitude out of people like Hissyspit Feb 2015 #13
I'd have nothing to do with this cwydro Feb 2015 #36
A positive attitude costs money. If the employer is not willing to pay for it jeff47 Feb 2015 #18
No. As a customer I do not demand that workers sing and dance for me. kcr Feb 2015 #25
It's nonsense to say that this nonsense will make any worker happy CreekDog Feb 2015 #27
It's raining here, just started, how about you? NYC_SKP Feb 2015 #42
how is the environment better served if cars don't yield to pedestrians? CreekDog Feb 2015 #49
Pedestrians need to stop. Duh. NYC_SKP Feb 2015 #59
are you talking about your homeowner's association? CreekDog Feb 2015 #60
No, our HOA has been talking about electric car charging stations... NYC_SKP Feb 2015 #65
Are they supposed to be looking backwards while walking forwards? CreekDog Feb 2015 #67
I know this is going to be hard for you, good buddy... NYC_SKP Feb 2015 #69
why don't you just tell people to not be pedestrians at all? CreekDog Feb 2015 #71
Thank you, CreekDog. NYC_SKP Feb 2015 #74
So which environmental group have you spoke to with this pedestrian message of yours? CreekDog Feb 2015 #77
A smart whippersnapper like you would have my identity in a heartbeat, were I to tell. NYC_SKP Feb 2015 #81
Fake "positive attitudes" can backfire and alienate customers Gormy Cuss Feb 2015 #33
They might be in the wrong line of work. NYC_SKP Feb 2015 #35
You have a rosy view of things in this country cwydro Feb 2015 #37
And that is the typical response I expected. NYC_SKP Feb 2015 #39
So glad to fulfill your expectations. cwydro Feb 2015 #47
Choose your battles. NYC_SKP Feb 2015 #48
Not enjoying being put in the postion of telling your customers to "dance" cwydro Feb 2015 #50
this thread reminds me of this: CreekDog Feb 2015 #62
Yeah, the choice to have no job at all is peachy. Gormy Cuss Feb 2015 #40
Who's job is it to bring food to your table, a roof over your head? NYC_SKP Feb 2015 #41
If it was Chuck E Cheese it probably would. bluesbassman Feb 2015 #54
Union, yes. n/t Gormy Cuss Feb 2015 #63
"Whose" cwydro Feb 2015 #97
Spelling is not my concern. Grammar, however, is. NYC_SKP Feb 2015 #99
If you want a "positive attitude" from me at work, provide me a positive work environment REP Feb 2015 #44
You're fired, and if you can't be happy working with the public, then you need to find another job. NYC_SKP Feb 2015 #45
"Doing my job" doesn't mean humiliating oneself REP Feb 2015 #52
Be sure to stay out of politics. NYC_SKP Feb 2015 #56
How about expecting McDonalds to pay a living wage? CreekDog Feb 2015 #58
They can smile and be cheerful...provide good customer service, cwydro Feb 2015 #66
Apositive attitude would be easier with a living wage and a reasonable schedule csziggy Feb 2015 #57
Positive attitude <> song and dance lumberjack_jeff Feb 2015 #98
Makes sense GummyBearz Feb 2015 #5
I would be permitted to pay for my food get the red out Feb 2015 #15
I can't believe this stupid "Lovin" program. TheCowsCameHome Feb 2015 #6
Meh...I'm pro some emotional labor, I don't want to be greeted with curtness, eye rolls, or TheKentuckian Feb 2015 #7
People can be required to do that get the red out Feb 2015 #16
Thank you. It's not just emotional work, it's actually humiliating MBA Nay Feb 2015 #22
I feel this way about wait staff singing "Happy Birthday" to customers. Maedhros Feb 2015 #51
Abusing workers grinds them down. F4lconF16 Feb 2015 #85
Maybe a sign is needed : "Our McWorkers may or may not have washed their hands before luv'n you". Actual GOP law proposal. Fred Sanders Feb 2015 #8
Good God. vanlassie Feb 2015 #9
I was thinking something similar. What if you draw the card or whatever it is that GreatGazoo Feb 2015 #30
The first time some raging-hormone teenagers pick a slip of paper TheCowsCameHome Feb 2015 #10
I put the kibosh on a Walmart like cheer thing at the beginning of our day at work. brewens Feb 2015 #12
I couldn't believe it when I saw the ad get the red out Feb 2015 #14
People here love to complain (maybe lol that could be your lovin'?), lol. closeupready Feb 2015 #17
"The humiliations will continue until morale improves." Brilliant. n/t TygrBright Feb 2015 #19
I'm just waiting for someone to "draw" something involving their dead relative. jeff47 Feb 2015 #20
In the 90's libodem Feb 2015 #21
I thought it was a terrible idea when I saw it. JohnnyRingo Feb 2015 #23
That's my take on it. Imagine the chagrin of those waiting behind those who do participate. freshwest Feb 2015 #91
I think the concept isn't bad melm00se Feb 2015 #24
Engaging the franchise with its neighborhood in a non-predatory fashion sounds great. Orsino Feb 2015 #26
+100 ND-Dem Feb 2015 #32
+200 nomorenomore08 Feb 2015 #87
Chik Fil A gives free food to every Nth customer, no show tunes required. nt Dreamer Tatum Feb 2015 #29
God, what kind of idiots came up with this? Marr Feb 2015 #31
I so agree with you. cwydro Feb 2015 #46
When Business Degrees go horribly wrong...[n/t] Maedhros Feb 2015 #53
So cringeworthy LittleBlue Feb 2015 #34
This is just a customer service campaign. Not the devil. aikoaiko Feb 2015 #43
the interesting thing is that in this thread, except for one other CreekDog Feb 2015 #64
Oh, stop with the sexxy talk, Creekdog. aikoaiko Feb 2015 #70
I believe some feel that being underpaid is a green light to acting unruly and assholish. NYC_SKP Feb 2015 #68
How do you go from staff not having to ask customers to dance or love someone cwydro Feb 2015 #83
Always be polite to people who handle your food. To me, that's just common sense. nomorenomore08 Feb 2015 #89
Yes indeed. cwydro Feb 2015 #93
Blaming the workers for their terrible working conditions F4lconF16 Feb 2015 #86
There's plenty of gray area between "being a jerk" and excessive ass-kissing. n/t nomorenomore08 Feb 2015 #88
Customer manipulation. Let's see what they'll do for a few bucks! Demit Feb 2015 #55
I hardly ever go to McDs. This makes me never want to go again. bigwillq Feb 2015 #61
I don't like talking about my flair. AngryAmish Feb 2015 #72
that's very humble of you GreatGazoo Feb 2015 #79
I like talking about this flair AngryAmish Feb 2015 #80
you know, I'm very introverted but... steve2470 Feb 2015 #73
OMG those four puppies in your sig line!!!! NYC_SKP Feb 2015 #75
glad you like them! :) nt steve2470 Feb 2015 #76
I went to McDonald's today. Brigid Feb 2015 #78
I can just see me walking in, grubbed to the max after a moose hunt. raven mad Feb 2015 #82
Is that like a tax write-off thing? Blue Owl Feb 2015 #84
I'm already an infrequent McD's customer. But this makes me want to go even less often. n/t nomorenomore08 Feb 2015 #90
it ends on Valentine's Day and then out come the Shamrock Shakes. GreatGazoo Feb 2015 #95
I love it big "invincible" corporations.. sendero Feb 2015 #92
They are toying with the idea of doing the Chipotle/Subway thing where you build the burger GreatGazoo Feb 2015 #96
When I first saw the subject line I thought it had something to do with Superbad. MindPilot Feb 2015 #94
"emotional labor"? Good grief. Where do people come up with such silliness? NYC_SKP Feb 2015 #100
"lets just get right to the point: pay these workers a living wage." nomorenomore08 Feb 2015 #101
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