General Discussion
In reply to the discussion: "Secretary Kerry is the first Secretary of State to rely primarily on a state.gov email account." [View all]kwassa
(23,340 posts)1) Many federal employees that have posted to this thread say that the email system is lousy. My friend who worked on the White House staff said the same thing to me 15 years ago.
I am not a federal employee, but my work email system is terrible, especially from a remote location, though nothing I do is confidential. I back up everything on gmail, which is vastly superior.
2) Many people stick with the software they are comfortable with, particularly if they are not particularly tech-savvy. Particularly older people.
What I have read about Hillary from years ago is that she is loath to put anything down on paper that can get pulled up in an investigation years later, and that she prefers conversations. I doubt she ever put anything of import in an email if she could call a person instead. Her lack of compliance might simply be from a lack of knowledge of the act, though I am not sure I agree with your broad interpretation of it.