Waitress left 2 pennies and note by customer

[Gman]

62. When I was a customer service reprentative and we had a customer on hold

we had to go back to the line every no more than 2 minutes to tell them we hadn't forgot about them and were working on the problem. I never thought that was too much to ask me to do and I know it means a lot to the customer Now, every 2 minutes is unreasonable for a waitress. But is maybe every 5 minutes or so too much to go by and smile and say you're sorry, it's coming right out or maybe if necessary they hadn't lost your order or something?

I sat in restaurant in the Renaissance Tower in Detroit one evening and never even got acknowledged that I even sat down. When I finally rudely yelled at someone it was like what the hell's my problem. If I hadn't been so hungry, I would have left. It was night and I damn sure wasn't going to go wander around downtown Detroit looking like a convention goer so I was pretty much trapped. I left no tip and I don't think anyone cared.

It's all about making me at least feel like I'm the customer and I matter. Without me, she doesn't have a job. Restaurants with poor service do not last long. And it's a rap that's hard to get over.