General Discussion
In reply to the discussion: Waitress left 2 pennies and note by customer [View all]RZM
(8,556 posts)I am also a veteran of the service industry. I worked many jobs for tips. Sometimes my customers didn't receive great service. Usually it was my fault, occasionally it wasn't. But I know how it goes.
Because of my experience I would never completely stiff anybody. But in the situation described I would leave a lower-than-normal tip (5-7 percent) if the service was exceptionally bad. If I left a note it would read:
'I once worked in this same job. Because of that, I'm a generous tipper. You'll notice I left you a small tip. Let that be a gentle reminder that if you step your game up, you'll make better money.'
I'll bet the farm that most bad servers are fully aware that they are bad and they just don't care. They all work with other servers who do a good job and know what they are doing wrong.