Has anyone had to rent a storage unit before? [View all]

[Left Coast2020]

I just barely escaped losing everything I own in a storage unit. Having not had any kind of work in last couple of months, I fell behind on my storage unit as a result. So it got to the point being just 2 months behind, I was threatened with having my stuff auctioned off. And there is a lot of stuff; clothes, furniture, personal memories, etc. I find it hard to believe that for just two stinkin months late these bastards would sell someones life. This does not sound right. And these people are rude. I was very fortunate to have a friend help me with the $240 to help me get more current( I still owe $40 as a balance since letter I received did not reflect this). There was no one in this company willing to talk to you or listen to your circunstances. Its pay or we sell. I was able to talk to the the regional GM (after being a persistant ass) to explain my situation and ask for some patience. I can't pay bill if I can't find work. So I received a call from my storage office saying they will hold off on auction proceedings till end of month. We paid the $240 today.

So I am wondering, has anyone ever had a similar situation? Or is this just this company that could give a rats ass about their customers? Is there a storage place (in Nor Cal) that treats people with some dignity? I hope this does not sound too odd, but coming back from another country into this economy and trying to start over can really affect your mental capacity. Its been a depressing period to say the least. I think I may try to find someone in the legislature who can change storage laws. Six months late? Okay, I can understand that. But two months? That is wrong to destroy someones life with what little they have. It is wrong and uncaring.