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claiming first that we had not renewed our policy - which is ridiculous on the face because a mortgage or refi won't close unless you do have HO insurance- but then Smells Fargo did the insisting on "super" wind coverage(again which was already covered). The tip off was that the letters say we can get this wind coverage from OTHER agencies...that charged much larger premiums for that specialized coverage.
So...you say you started pre-emptive actions back at them. I would welcome any advice on what worked.
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